Tasting Room Attendant

Cooper's Hawk Winery and Restaurants; Springfield (IL); On-site; USD 20,664 - 24,108; Part time

Benefits offered by this job

50 percent Dining and Carryout Discount

Medical, Dental, Vision, and Telehealth

401k with Company Match

Paid Time Off

Early Pay Access

Wine and Culinary Education

Job summary

Cooper's Hawk Winery and Restaurants in Springfield is looking for a passionate Tasting Room Attendant to create memorable wine tasting experiences. The ideal candidate will guide guests through wines, offer exceptional service, and contribute to a welcoming atmosphere.

Responsibilities include maintaining the service station, building relationships with guests, and sharing the story of Cooper's Hawk. A love for food, wine, and hospitality is essential.

Benefits include dining discounts, wine education, and flexible scheduling.

Qualifications

• At least 21 years of age.
• Experience in restaurants, retail, or wine environments preferred.
• Ability to stand for long periods and lift up to 40 pounds.

Responsibilities

• Guide guests through wine tastings and retail offerings.
• Maintain cleanliness and stock at the service station.
• Build relationships with guests to enhance their experience.

Skills

Knowledge of wine

Customer service

Multitasking

Communication

Job description

At Cooper’s Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to.

Compensation Range

$15.00-17.50/hour

Pay Offered Is Determined By Skills, Qualifications And Experience.

Benefits

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready

• Learn our food, wine, and retail offerings so you can confidently guide each guest
• Prepare your station for service and keep it clean and stocked
• Study Cooper’s Hawk menu, retail items, and wines that are offered to our guests.

Own What You See

• Restock and maintain product displays
• Support the team with tasks like carryout orders and guest service in other areas when needed

Stay in Sync

• Communicate with team members to deliver smooth and memorable service
• Follow steps of service and assist in daily operations

Make It Personal

• Welcome every guest warmly and answer questions about wine, food, and our Wine Club
• Proactively build relationships with guests and create memorable moments.
• Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members.

Add a Touch

• Share the story of Cooper’s Hawk and invite guests to join our Wine Club
• Introduce tastings and special retail items to enrich the guest experience

What You Will Bring

• At least 21 years of age
• Experience in restaurants, retail, or wine environments preferred
• Comfort speaking to guests about wine and the Wine Club
• A passion for hospitality and creating memorable guest experiences
• Ability to multitask in a fast paced environment
• Ability to stand for long periods and lift up to 40 pounds
• Flexible availability including weekends and some holidays

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.