Server

Cooper's Hawk Winery and Restaurants; Arlington Heights (IL); On-site; USD 10,228 - 14,568; Part time

Benefits offered by this job

50% Dining and Carryout Discount

Monthly Wine Tastings for Two

401k with Company Match

Medical, Dental, Vision, and Telehealth

Paid Time Off and Flexible Schedules

Wellness and Mental Health Support

Job summary

Cooper's Hawk Winery and Restaurants in Arlington Heights, IL is looking for servers who create unforgettable experiences through exceptional service. You will guide guests through our menu and wine offerings while ensuring a warm atmosphere.

The ideal candidate should have at least six months of relevant experience, be at least 21 years old, and possess strong communication and multitasking skills. Enjoy perks like generous discounts, medical benefits, and career growth opportunities.

Qualifications

• At least 21 years of age and six months of server experience.
• Experience in full service or upscale casual dining preferred.
• Comfort speaking about food, wine, and the Wine Club program.

Responsibilities

• Provide high-quality service to guests with warmth and attention.
• Handle food and drink orders swiftly and accurately.
• Communicate effectively with team members to ensure smooth service.

Skills

Hospitality

Communication

Multitasking

Knowledge of food and wine

Job description

At Cooper’s Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team‑based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal, it becomes a memory.

Compensation

$9.00 / hour + tips

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

How You Will Succeed

Show Up Ready: Come prepared, stay sharp, and start strong.

• Arrive on time, and in proper uniform standards
• Know the menu, wine list, and steps of service
• Use the POS system and handle payments with accuracy
• Understand the benefits of Cooper’s Hawk Wine Club and its offerings
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid‑shift, or closing.

Own What You See: Take responsibility, jump in, and do what needs to be done.

• Jump in where needed to help the team
• Serve food and drinks with speed and care
• Follow legal guidelines for alcohol service
• Take initiative to solve problems and support the guest experience

Stay in Sync: Communicate often, move with your team, and keep service flowing.

• Anticipate the needs of guests and fellow team members
• Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers
• Help the team stay coordinated and focused

Make It Personal: Be genuine, listen well, and tailor the experience.

• Welcome every guest with warmth, use guests names, celebrate milestones.
• Answer questions and make recommendations that feel genuine
• Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.
• See the person, not just the task

Add a Touch: Go beyond the expected to create memorable moments.

• Find small ways to delight the guests
• Share the story of our Wine Club and invite guests to join
• Introduce wine tastings and help guests enhance their experience
• Let your personality shine & leave your signature on every interaction

What You Will Bring

• At least 21 years of age and six months of server experience
• Experience in full service or upscale casual dining preferred
• Comfort speaking about food, wine, and our Wine Club program
• A passion for hospitality and working as part of a team
• Ability to multitask and stay calm in a fast‑paced setting
• Ability to lift 40 pounds and work on your feet up to 10 hours
• Must be able to read, write, and understand English
• Flexible availability, including weekends and some holidays

Equal Opportunity Employer Statement

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.