Tasting Room Associate *Family Winery*

Tasting Room Expo; Napa (CA); On-site; USD 28,000 - 36,000; Part time

Job summary

Backstage Winery is seeking a Part Time Hospitality Sales Associate in Napa. You will educate guests about the winery, wine portfolio, and winemaking practices to drive sales while building lasting relationships.

You will host tours and tastings, handle data entry for sales and leads, and support daily operations in the tasting room. The role requires a friendly, energetic demeanor, strong customer service and sales skills, and the ability to work weekends and holidays.

Qualifications

• Excellent communication, customer service, and sales skills.
• Comfortable with public speaking and hosting groups.
• Able to multi-task and work well in a team.
• Must be 21 years or older; able to lift 42 lbs; stand for long periods; weekends/holidays.

Responsibilities

• Educate guests on Backstage's history, wine portfolio, and winemaking practices to sell wine and build relationships.
• Input detailed data into the POS system for sales and leads.
• Host tours, tastings, and guest experiences for consumer and trade.
• Assist with daily opening and closing duties including wine inventory.
• Maintain tasting room and winery common areas.
• Participate in winery events and meetings.
• Attend tasting room and general winery meetings.
• Participate in outbound/inbound phone sales and close sales.

Skills

Communication

Customer service

Sales skills

Public speaking

Teamwork

Physical stamina

Weekend availability

21+ age

Multitasking

Job description

About us
Backstage Winery:
Backstage was born out of a deep love for family and wine. We grew up in a very Italian household, where wine was as essential on the dinner table. With strong opinions, values, and taste for high quality items, we set out to create just that. Thus, we created the Napa Valley version, an honest, high quality, great tasting wine that can be shared on the dinner table. We value and love our employees like family. Please reach-out with any questions or comments, and we would love to meet you and share our story.
About the role
We are currently looking for a Part Time Hospitality Sales Associate at Backstage Winery with a background in customer service, wine knowledge (preferred), and truly enjoys talking and working with customers. As a Part Time Hospitality Sales Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must
Responsibilities

• Educate guests on Backstage's history, wine portfolio, and winemaking practices in order to sell wine and create long-lasting customer relationships
• Input detailed and accurate data into our POS system for sales and leads
• Host various levels of tours, tastings, and guest experiences for both consumer and trade
• Assist with daily opening and closing duties including wine inventory
• Maintain cleanliness of the tasting room and other winery common areas
• Participate and assist with various winery events
• Attend and participate in tasting room meetings and other general winery meetings
• Participate in outbound/inbound phone sales and have a strong ability to close sales

Qualifications

• Excellent communication, customer service, and sales skills
• Comfortable with public speaking, hosting both small and larger groups
• Ability to multi-task and prioritize responsibilities
• Work as a team in a courteous and respectful manner at all times
• Must be 21 years or older
• Must be able to lift 42 lbs. and stand for long periods of time
• Must be able to work weekends and holidays
• Looking for 3-4 days a week and flexible with extra days

Compensation

• $22/hr plus tips and commissions