Targeted Case Manager, TCM

RiseMe; New York (NY); On-site; USD 44,000 - 47,000; Full time

Job summary

Samaritan Daytop Village is seeking a Targeted Case Manager to support wellness and recovery goals for adults with complex needs in New York. This role emphasizes timely, high-quality access to services and independence through coordinated care within the community.

The TCM works under the Program Director to implement targeted interventions, conduct crisis support when needed, and monitor progress toward wellness goals while coordinating with families and providers.

Qualifications

• Bachelor’s Degree in Human Services required.
• Master of Social Work preferred.
• Bilingual Spanish (preferred).
• Minimum 2+ years of experience in counseling severe clients with substance use disorders and/or mental illness.

Responsibilities

• Provides case management to Health Home eligible adults with severe mental illness.
• Provides individual counseling and facilitates caseload group meetings.
• Facilitates referrals to community and social support services.
• Offers transitional care and navigation of health care and social services systems.
• Provides individual and family support and advocates for needed services.
• Performs on-site crisis intervention and skills teaching when other services are not provided.
• Monitors progress of treatment plans addressing client needs and goals.
• Maintains follow-up contacts with clients, families, collaterals, and service providers.

Skills

Counseling

Case management

Communication

Education

Bachelor’s Degree in Human Services

Master of Social Work (MSW)

Job description

Overview

Targeted Case Manager

Non-profit staff can work anywhere…. The BEST work with us!

$31.86-$34.06

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

The Role

Under the general direction of the Program Director, the Targeted Case Manager (TCM) is responsible for supporting the wellness and recovery goals by implementing targeted interventions designed to provide timely, high quality and efficiency care. The TCM is to provide access to services that would encourage clients to resolve problems that interfere with their independence or self-sufficiency as well as maintain themselves in the community.

Responsibilities

What You Will Do

• Provides case management to Clients who are Health Home eligible, adults diagnosed with severe mental illness, adults with two services in an inpatient, outpatient, residential and detoxification substance use disorder (SUD) program within a year. The TCM provides services to adults incarcerated for more than 30 consecutive days in the past twelve months.
• Provides individual counseling and facilitation of caseload group meetings and other assigned groups.
• Provides support for improved community service linkages and referral to the community and social support services.
• Provides transitional care, support in navigating complex health care and social services system.
• Provides individual and family support for the clients and advocates for needed services.
• Performs on-site crisis intervention and skills teaching when other services are not provided.
• Monitors that the services in the treatment plan are adequately addressing individual’s needs and wellness and recovery goals.
• Monitoring and follow-up activities include contact with the service recipient, the recipient’s family and collaterals, service providers, and other individuals or entities.

Qualifications

Who You Will Be

• Bachelor’s Degree in Human Services required.
• Masters in Social Work preferred.
• Bilingual Spanish (preferred).
• Minimum 2+ years of experience in counseling severe clients with substance use disorders and/or mental illness.

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