Case Manager - Targeted Care Management (TCM)

United Counseling Service; Bennington (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

United Counseling Service in Bennington, Vermont is seeking a dedicated professional to provide client support, case management, and substance use services as needed. Responsibilities include service coordination and outreach to clients in the community.

The ideal candidate should have a Bachelor’s degree in a relevant field and prior experience. Must possess strong communication skills and maintain confidentiality in all operations. This role offers an opportunity to make a meaningful impact in the community.

Qualifications

• Preferred Bachelor’s degree in Social Work, Psychology, or related Human Services field. Equivalent experience of 1-3 years will be considered.
• Valid Driver’s License required.
• Typing and navigating skills on computers.

Responsibilities

• Provides case management, service coordination, and supportive counseling for clients.
• Completes various clinical and administrative forms for documentation.
• Ensures appropriate communication about care and planning for clients.

Skills

Case management

Supportive counseling

Motivational interviewing

Client outreach

Education

Bachelor’s degree in Social Work, Psychology, or related Human Services field

Tools

Computer Skills

Email usage

Job description

Description

MAJOR RESPONSIBILITIES

CLIENT SUPPORT: Provides case management, service coordination, supportive counseling, and skill building for assigned clients. Supports daily living skills, shopping, budgeting, and coordinates services for meeting housing needs for clients. Provides assistance in getting income support and entitlement. Helps to foster peer supports. Facilitates growth of community and family support. Facilitates assistance to meet necessary mental and physical health needs. Participates in all aspects of TCM.

If or as assigned to provide Substance Use Services, or within related SUD grants, the incumbent will show competencies in screening, assessment, engagement, treatment planning, collaboration, referral, motivational interviewing, HIPAA and 42 CFR Part 2, and other evidence-based counseling and professional ethics theories, in order to provide effective care.

CLIENT IDENTIFICATION AND OUTREACH

Provides outreach services to open clients of the community who are in need of our services. Develops systems to provide services to area clients. Provides protection and advocacy of client’s rights whenever possible. Provides clients with referral information and assists with transportation as needed. Provides support to group home clients as needed.

INFORMATION MANAGEMENT AND RECORD KEEPING

Completes various clinical and administrative forms for billing, information, and clinical records. Completes all case management documentation within 24 hours and finalized within 3 business days and in a professional manner. Attends all staff meetings, agency meetings, in‑services, and clinical trainings as instructed by supervisor. Maintains confidentiality on all cases at all times. Follows goals of the program and policies of United Counseling Service.

COMMUNICATION

Ensures that all persons involved with provision of services and support to the client receives appropriate communication about the care and planning related to the consumer.

* In addition, performs other duties as assigned.

EDUCATIONAL/EXPERIENCE/CREDENTIAL REQUIREMENTS

• Preferred Bachelor’s degree in Social Work, Psychology, or related Human Services field. Equivalent experience of 1-3 years will be considered.
• Valid Driver’s License
• Computer Skills: Typing and navigating, Email usage