Targeted Case Manager I

BrightView; Paris (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

401k match

Training opportunities

Benefits package

Tuition reimbursement

Job summary

BrightView Health is seeking a compassionate, entry-level Targeted Case Manager I to support patients with Substance Use Disorder. You will assess needs, connect patients with medical, social, education, and employment resources, and document case management activities in the electronic health record.

Requirements include a Bachelor's degree in a behavioral science field and at least 1 year of experience in human services.

Qualifications

• Excellent communication and empathy for patients in recovery.
• Ability to work with a diverse patient population.
• Strong time management and problem-solving skills.

Responsibilities

• Assess patient eligibility and develop individualized action plans.
• Refer patients to resources and monitor adherence with follow-ups.
• Document needs assessment and case management activities in the EHR.
• Provide crisis support and ensure transportation to care providers.
• Attend supervision and treatment team meetings and maintain compliance.

Skills

Verbal and written communication

Empathy

Diversity and inclusion

Problem solving

Team player

Adaptability

MS Office proficiency

Compliance awareness

HIPAA familiarity

Harm reduction experience

Education

Bachelor's in Behavioral Science

Tools

MS Office (Outlook/Teams/Word)

Job description

Are you a compassionate individual ready to kickstart your career in addiction treatment? BrightView Health is seeking proactive and empathetic individuals to join our team as Targeted Case Manager I. This entry-level position is a fantastic opportunity to begin your professional journey in a growing field while contributing to a company dedicated to giving back to the communities it serves.

As a Targeted Case Manager I, you will play a vital role in providing case management services for BrightView’s patients, particularly in the specialty of Substance Use Disorder (SUD). If you are passionate about making a positive impact and building confidence in your abilities, this is the perfect starting point for your career. Join us in our mission to support individuals on their path to wellness and make a meaningful difference in the lives of those seeking recovery.

• PATIENT ASSESSMENT AND PLANNING
  • Assess patient eligibility for specific service needs, developing individualized integrated action plans.
• RESOURCE REFERRAL AND MONITORING
  • Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
  • Assist patients in accessing medical, social, education, and employment resources.
• DOCUMENTATION AND REPORTING
  • Complete detailed reports on needs assessment and case management activities.
  • Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
• PATIENT SUPPORT AND COORDINATION
  • Provide crisis and de-escalation techniques.
  • Ensure patients have reliable transportation to BrightView and other care providers.
• PROFESSIONAL DEVELOPMENT AND COMPLIANCE
  • Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
  • Adhere to regulatory and company requirements in documentation and evaluation.
  • Participate in TCM audit, meeting assessment and treatment plan completion expectations.

Knowledge Skills, And Abilities

• Excellent verbal and written communication skills
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
• Competent at working with a diverse population of colleagues and patients
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment
• Adaptable and agile within a dynamic work environment
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
• Familiarity with HIPAA and 42-CFR Part 2 desired
• Prior experience with harm reduction a plus

Experience

Required 1 year of experience working with adults in a human service setting.

Preferred Prior experience with harm reduction.

EDUCATION

Required Bachelors Degree in a related Behavioral Science field.

BRIGHTVIEW HEALTH BENEFITS AND PERKS

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.