Targeted Case Manager I

BrightView; Hazard (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

401k with employer match

Training opportunities

Benefits package

Tuition reimbursement

Job summary

BrightView Health in Hazard, KY is seeking a compassionate Targeted Case Manager I to help patients with Substance Use Disorder access coordinated care and support on their recovery journey.

In this entry-level role you will assess needs, connect patients to medical, social, education, and employment resources, document activities in the EHR, and participate in supervision and compliance efforts to uphold high standards.

Qualifications

• Required Bachelor's degree in Behavioral Science.
• Minimum 1 year in human services; experience with harm reduction is a plus.
• Knowledge of HIPAA and care coordination practices is preferred.

Responsibilities

• Patient assessment and planning for service needs.
• Resource referral and monitoring for connected services.
• Documentation and reporting in the EHR.
• Patient support and care coordination across providers.
• Professional development and compliance activities.

Skills

Communication skills

Empathy

Teamwork

Problem solving

Adaptability

Tech literacy

HIPAA familiarity

Education

Bachelor's Degree in Behavioral Science

Tools

MS Office

EHR systems

Job description

Are you a compassionate individual ready to kickstart your career in addiction treatment? BrightView Health is seeking proactive and empathetic individuals to join our team as Targeted Case Manager I. This entry-level position is a fantastic opportunity to begin your professional journey in a growing field while contributing to a company dedicated to giving back to the communities it serves.

As a Targeted Case Manager I, you will play a vital role in providing case management services for BrightView’s patients, particularly in the specialty of Substance Use Disorder (SUD). If you are passionate about making a positive impact and building confidence in your abilities, this is the perfect starting point for your career. Join us in our mission to support individuals on their path to wellness and make a meaningful difference in the lives of those seeking recovery.

• PATIENT ASSESSMENT AND PLANNING
  • Assess patient eligibility for specific service needs, developing individualized integrated action plans.
• RESOURCE REFERRAL AND MONITORING
  • Refer and connect patients to resources, monitoring adherence and providing necessary follow-ups.
  • Assist patients in accessing medical, social, education, and employment resources.
• DOCUMENTATION AND REPORTING
  • Complete detailed reports on needs assessment and case management activities.
  • Ensure timely and comprehensive input of all necessary case management data into the electronic patient health record.
• PATIENT SUPPORT AND COORDINATION
  • Provide crisis and de-escalation techniques.
  • Ensure patients have reliable transportation to BrightView and other care providers.
• PROFESSIONAL DEVELOPMENT AND COMPLIANCE
  • Attend required meetings, including supervision, treatment team meetings, and quarterly in-service.
  • Adhere to regulatory and company requirements in documentation and evaluation.
  • Participate in TCM audit, meeting assessment and treatment plan completion expectations.

Knowledge Skills, And Abilities

• Excellent verbal and written communication skills
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
• Competent at working with a diverse population of colleagues and patients
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment
• Adaptable and agile within a dynamic work environment
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
• Familiarity with HIPAA and 42-CFR Part 2 desired
• Prior experience with harm reduction a plus

Experience

Required 1 year of experience working with adults in a human service setting.

Preferred Prior experience with harm reduction.

EDUCATION

Required Bachelors Degree in a related Behavioral Science field.

BRIGHTVIEW HEALTH BENEFITS AND PERKS

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.