Targeted case manager

Homestead Behavior Clinic; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Homestead Behavior Clinic, based in Homestead, FL, seeks a Targeted Case Manager to coordinate services for individuals with behavioral health needs in the greater Miami area. The role is full-time and on-site in Miami, requiring development of individualized service plans and ongoing client advocacy.

You will work with a multidisciplinary team, maintain documentation, and ensure services align with each client’s goals, with emphasis on continuity of care and positive outcomes.

Qualifications

• Experience in case management, social services, or behavioral health coordination.
• Strong communication and interpersonal skills to build rapport with clients, families, and community partners.
• Proficiency in documentation, record-keeping, and time management to maintain accurate client files and meet deadlines and compliance requirements.
• Knowledge of community resources, mental health services, and support programs relevant to clients in the Miami, FL area.
• Ability to work on-site, manage a caseload, and navigate complex systems while maintaining professional boundaries and confidentiality.
• Bachelor’s degree in social work, psychology, human services, or a related field preferred; relevant experience in lieu of degree may be considered.
• Familiarity with Medicaid or other managed care requirements, and understanding of behavioral health regulations and best practices.
• Bilingual English/Spanish skills are highly beneficial, given the local community served.

Responsibilities

• Coordinate and monitor services for clients with behavioral health needs.
• Assess client needs and develop individualized service plans.
• Connect clients to appropriate community resources.
• Maintain regular contact with clients, advocating for services.
• Collaborate with clinicians and external providers.
• Document all case management activities in accordance with regulatory and clinic standards.
• Coordinate crisis support and follow-up on referrals.
• Ensure services align with each client’s goals.

Skills

Case management experience

Communication skills

Documentation skills

Resource coordination

Bilingual English/Spanish

Education

Bachelor's degree in social work/psychology/human services

Job description

Company Description

Homestead Behavior Clinic is a mental health care provider based in Homestead, Florida, serving individuals and families in the greater Miami area. The clinic focuses on delivering accessible, community-based behavioral health services that support emotional well‑being and stability. Team members collaborate to offer personalized care plans that address a wide range of mental health needs. The organization values compassion, professionalism, and culturally responsive care for diverse populations. Homestead Behavior Clinic offers opportunities for growth within a mission‑driven environment dedicated to improving clients’ quality of life.

Role Description

The Targeted Case Manager is a full‑time, on‑site role based in Miami, FL. The person in this role will coordinate and monitor services for clients with behavioral health needs, including assessing client needs, developing individualized service plans, and connecting clients to appropriate community resources. Day‑to‑day tasks include maintaining regular contact with clients, advocating for services, collaborating with clinicians and external providers, and documenting all case management activities in accordance with regulatory and clinic standards. The role also involves crisis support coordination, follow‑up on referrals, and ensuring that services remain aligned with each client’s goals. The Targeted Case Manager works closely with a multidisciplinary team to promote continuity of care and positive client outcomes.

Qualifications

• Experience in case management, social services, or behavioral health coordination, with the ability to assess needs and develop individualized service plans.
• Strong communication and interpersonal skills to build rapport with clients, families, and community partners, including advocacy and collaboration.
• Proficiency in documentation, record‑keeping, and time management to maintain accurate client files and meet deadlines and compliance requirements.
• Knowledge of community resources, mental health services, and support programs relevant to clients in the Miami, FL area.
• Ability to work on‑site, manage a caseload, and navigate complex systems while maintaining professional boundaries and confidentiality.
• Bachelor’s degree in social work, psychology, human services, or a related field preferred; relevant experience in lieu of degree may be considered.
• Familiarity with Medicaid or other managed care requirements, and understanding of behavioral health regulations and best practices.
• Bilingual English/Spanish skills are highly beneficial, given the local community served.