Taproom Host – Welcoming Guests & Craft Beer Education

Southern Tier; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Compensation

Referral Program

Flexible Schedules

Product Discounts

Growth Across 5 Brands

Job summary

Southern Tier is seeking a friendly Host to welcome guests in the taproom and coordinate seating arrangements, maintaining an organized, inviting space. You’ll use the POS system for merchandise transactions and share knowledge about our products with guests to enhance their experience.

Ideal candidates have at least 1 year of related experience, strong interpersonal and teamwork skills, and the ability to work in a fast-paced setting.

Qualifications

• Excellent interpersonal and guest service skills.
• Ability to work collaboratively in a fast-paced environment.
• Comfort discussing products with guests and answering questions.

Responsibilities

• Greet guests and seat them, ensuring a welcoming experience from arrival to seating.
• Answer phones and manage wait/floor plans using Table Maintenance technology.
• Coordinate with staff to ensure smooth operation and guest satisfaction.
• Process merchandise transactions using the POS system.
• Provide product knowledge about merchandise and respond to guest questions.
• Restock and organize the merchandise area for an appealing layout.
• Maintain clean, orderly host and front taproom areas and restrooms.
• Assist with other side duties as needed and perform duties as assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Tools

POS system

Job description

Southern Tier is seeking a friendly Host to welcome guests in the taproom and coordinate seating arrangements, maintaining an organized, inviting space. You’ll use the POS system for merchandise transactions and share knowledge about our products with guests to enhance their experience.

Ideal candidates have at least 1 year of related experience, strong interpersonal and teamwork skills, and the ability to work in a fast-paced setting.