Taproom Host & Brand Ambassador

Southern Tier Brewing Company; Buffalo (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Compensation

Referral Program

Flexible Schedules & Ample Product Dis

Opportunities for Growth Across 5 Suc

Job summary

Southern Tier Brewing Company seeks a Host to greet and seat guests in the taproom, assist with phone inquiries, and keep the retail area welcoming. You will manage wait lists, coordinate with teammates, and answer questions about merchandise while delivering outstanding hospitality.

Starting pay is $16 per hour; use POS to handle sales and contribute to a clean, organized guest experience in a fast-paced environment.

Qualifications

• Excellent interpersonal skills and comfort discussing products with guests.
• Strong communication and ability to work collaboratively in a fast-paced environment.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Greet guests warmly and seat them in the taproom following a rotation.
• Answer phone calls and manage wait list using Table Maintenance technology.
• Coordinate with staff to ensure smooth operation and guest satisfaction.
• Process merchandise transactions using the POS system.
• Provide product knowledge and answer questions about merchandise.
• Restock merchandise and maintain an organized retail space.
• Monitor inventory and assist with restocking and cleaning duties.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Tools

POS system

Job description

Southern Tier Brewing Company seeks a Host to greet and seat guests in the taproom, assist with phone inquiries, and keep the retail area welcoming. You will manage wait lists, coordinate with teammates, and answer questions about merchandise while delivering outstanding hospitality.

Starting pay is $16 per hour; use POS to handle sales and contribute to a clean, organized guest experience in a fast-paced environment.