Taproom Host: Friendly Service & Craft Beer Experience

Southern Tier Brewing Company; Cleveland (OH); On-site; USD 28,080 - 34,320; Full time

Benefits offered by this job

Competitive pay

Referral program

Flexible schedules

Product discounts

Growth opportunities

Job summary

Southern Tier Brewing Company in Ohio seeks a Host to greet guests, seat them, and manage a waiting list in the taproom. You will assist guests with merchandise purchases and convey product knowledge, delivering an outstanding hospitality experience that reflects our brand values.

The role requires staying on your feet for extended periods, handling occasional lifting, and using POS systems to complete transactions while maintaining a clean, organized front of house area.

Qualifications

• Minimum 1 year related experience preferred.
• Excellent interpersonal and communication skills.
• Ability to stand for extended periods and lift at least 20 pounds.

Responsibilities

• Greet guests warmly and seat them, manage wait list, and answer phone.
• Assist guests purchasing merchandise in the retail space.
• Provide product knowledge and hospitality to create memorable guest experiences.
• Process merchandise transactions using the POS system accurately.
• Restock and organize the merchandise area for an appealing layout.

Skills

Customer service

Communication

Teamwork

Tools

POS system

Job description

Southern Tier Brewing Company in Ohio seeks a Host to greet guests, seat them, and manage a waiting list in the taproom. You will assist guests with merchandise purchases and convey product knowledge, delivering an outstanding hospitality experience that reflects our brand values.

The role requires staying on your feet for extended periods, handling occasional lifting, and using POS systems to complete transactions while maintaining a clean, organized front of house area.