Taproom Host: Welcoming Guests & Craft Brew Advocate

Victory Brewing Company; Kennett Square (Chester County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Compensation

Referral Program

Flexible Schedules & Ample Product Dis

Discounts on products

Opportunities for Growth Across 5+ Br

Job summary

Victory Brewing Company in Kennett Square, PA is seeking a Host to welcome guests, manage seating, and support a top-tier hospitality experience. You will interact with guests, explain products, and collaborate with team members to ensure smooth service in a fast-paced taproom.

The role offers opportunities to grow within a growing craft brand portfolio, with a focus on guest satisfaction, merchandise handling, and POS utilization in a bustling environment.

Qualifications

• Excellent interpersonal and communication skills.
• Experience in customer service preferred.
• Must be 18+ and able to stand for long periods.
• Able to lift up to 20 pounds.
• Comfortable engaging guests about products.

Responsibilities

• Greet guests warmly and seat them in the dining room according to rotation and waitlist.
• Answer phone and manage guest needs using Table Maintenance technology.
• Coordinate with staff to ensure smooth operation and guest satisfaction.
• Process merchandise transactions accurately using the POS system.
• Explain merchandise details to guests and maintain organized retail areas.
• Restock merchandise and keep front areas clean and inviting.

Skills

Interpersonal skills

Communication

Teamwork

Customer service

Tools

POS system

Table Maintenance

Job description

Victory Brewing Company in Kennett Square, PA is seeking a Host to welcome guests, manage seating, and support a top-tier hospitality experience. You will interact with guests, explain products, and collaborate with team members to ensure smooth service in a fast-paced taproom.

The role offers opportunities to grow within a growing craft brand portfolio, with a focus on guest satisfaction, merchandise handling, and POS utilization in a bustling environment.