TAP Operations Liaison & Programs Analyst (Contractor)

Infopact, Inc.; Fort Drum (NY); On-site; USD 40,000 - 47,000; Full time

Job summary

Infopact Inc. is seeking a Contract Liaison Officer to support Army TAP operations at Fort Drum, coordinating stakeholders and delivering timely, actionable program data.

The role involves reporting, event support, and cross-agency collaboration with commanders, partners, and employers. The LNO provides critical analysis to improve TAP activities, maintain datasets, and assist with planning hiring events and outreach efforts.

Qualifications

• Bachelor’s degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, and data analysis.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Strong analytical, organizational, written communication, briefing, and customer service skills.
• Proficiency with Microsoft Office and presentation software.
• Ability to manage multiple deadlines and maintain accurate records in a high-volume environment.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other required TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assistwith facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

Skills

Analytical skills

Organizational skills

Written communication

Briefing

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Infopact Inc. is seeking a Contract Liaison Officer to support Army TAP operations at Fort Drum, coordinating stakeholders and delivering timely, actionable program data.

The role involves reporting, event support, and cross-agency collaboration with commanders, partners, and employers. The LNO provides critical analysis to improve TAP activities, maintain datasets, and assist with planning hiring events and outreach efforts.