TAP Program Liaison & Data Analytics Lead

Infopact, Inc.; Louisiana; On-site; USD 45,000 - 52,000; Full time

Job summary

Infopact Inc. is seeking a Contract Liaison Officer to support Army TAP operations through stakeholder coordination, performance analysis, reporting, event support, and data management. You will connect TAP activities with installation, community, employer, and interagency partners.

The role requires coordinating with installation teams, preparing reports, and maintaining accurate program data across designated systems to drive informed decision making.

Qualifications

• Bachelor’s degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or related function.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Strong analytical, organizational, written communication, briefing, and customer service skills.
• Proficiency with Microsoft Office or equivalent productivity tools, including spreadsheets and presentation software.
• Ability to manage multiple deadlines and maintain accurate records in a high-volume environment.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other required TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

Skills

Analytical skills

Organizational skills

Written communication

Customer service

Briefing

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Infopact Inc. is seeking a Contract Liaison Officer to support Army TAP operations through stakeholder coordination, performance analysis, reporting, event support, and data management. You will connect TAP activities with installation, community, employer, and interagency partners.

The role requires coordinating with installation teams, preparing reports, and maintaining accurate program data across designated systems to drive informed decision making.