TANF Case & Eligibility Assistant

Washoe Tribe of Nevada and California; Nebraska; On-site; USD 40,000 - 60,000; Full time

Job summary

The Washoe Tribe of Nevada and California is seeking a Case Assistant - Nevada to support TANF eligibility processing under direct supervision. You will interview clients, collect data, verify information, and determine continued eligibility while maintaining confidentiality.

This non-exempt role includes clerical duties, answering phones, scheduling appointments, and maintaining client records using Windows applications to prepare documents and reports.

Qualifications

• High school diploma or GED required with basic clerical experience.
• Ability to communicate effectively in English, both verbally and in writing.
• Experience with data entry, records management and basic accounting procedures.

Responsibilities

• Explains TANF application process and program services to clients.
• Conducts intake interviews to complete applications and assess eligibility.
• Inputs and reviews data in electronic information systems; verifies information.
• Determines eligibility thresholds and computes benefits for eligible clients.
• Maintains filing and retrieval systems; prepares correspondence and reports.

Skills

Office software

Communication skills

Confidentiality

Multitasking

Travel ability

Education

High School Diploma or GED

Tools

Word

Excel

Access

PowerPoint

Job description

The Washoe Tribe of Nevada and California is seeking a Case Assistant - Nevada to support TANF eligibility processing under direct supervision. You will interview clients, collect data, verify information, and determine continued eligibility while maintaining confidentiality.

This non-exempt role includes clerical duties, answering phones, scheduling appointments, and maintaining client records using Windows applications to prepare documents and reports.