Talent Success Manager

Kwikly Dental Staffing; Minneapolis (MN); On-site; USD 70,000 - 100,000; Full time

Job summary

Kwikly Dental Staffing is seeking a metrics-driven sales professional to own a book of dental professionals from approval to their fiftieth shift. You will reach new hires quickly, align availability and preferences, and keep shifts filled through proactive outreach and data cleanliness.

You will manage inbound and outbound communications via phone, text and email, ensuring professionals are booked for shifts and re-engaged as needed.

Qualifications

• High-volume inside sales or recruiting experience is preferred.
• Experience with account management is a plus.
• Strong phone-based communication skills are essential.
• Ability to manage a large book of professionals and keep data clean.

Responsibilities

• Reach newly approved dental professionals quickly and book them on a first shift.
• Learn each person’s availability, travel radius, and what makes a shift worth taking.
• Work your book daily via call, text and email, both inbound and outbound.
• Monitor booked shifts for risk and intervene before cancellations become no-shows.
• Fill short-notice openings by knowing who is available in your market.
• Re-activate professionals who stop picking up shifts and keep data up to date.

Skills

Inside sales

Recruiting

Account management

Phone skills

Job description

Kwikly is a W-2 staffing marketplace for dental practices. Hygienists and assistants pick up shifts through our app, and practices get coverage they would otherwise go without. The whole business runs on whether the professionals who join us actually work.

That is this job. You own a book of dental professionals from the day they are approved through their fiftieth shift. You get them to their first shift quickly, you keep them working, and you bring back the ones who drift.

What You Will Do:

• Reach newly approved dental professionals fast and get them booked on a first shift
• Learn each person’s availability, travel radius, and what makes a shift worth taking for them
• Work your book every day, both inboud and outbound, via call, text and email
• Watch booked shifts for risk and intervene before a cancellation becomes a no-show
• Fill short-notice openings by knowing who in your market is actually available
• Bring back professionals who have stopped picking up shifts
• Keep availability and preference data clean enough that the rest of the team can act on it
• Work alongside Account Management and Market Operations on fill in your markets

How You Will Be Measured

• Days from approval to first shift worked
• Percentage of your approved base working in a given month
• Repeat shift rate among the professionals you activate
• Fill rate contribution in your market, including short-notice coverage

Who This is For

You like the phone and you are good on it. You are organized enough to run a book of several hundred people without anyone reminding you who has gone quiet. You can tell the difference between someone who needs encouragement and someone who has already made up their mind, and you do not waste either of your time.

You should want a number attached to your work. This is a metrics role with people at the center of it, and both halves are real.

Dental or staffing experience helps. High-volume inside sales, recruiting, or account management experience helps more.