Talent Solutions Manager

Randstad North America; Berlin (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Randstad North America is seeking a Talent Solutions Manager to align client staffing needs with candidate skills using a range of tools to enhance the talent experience.

You will collaborate across teams to develop new lead sources, maintain a strong talent pool, and manage placed talent for client outcomes and retention.

Qualifications

• Bachelor's degree and/or 4 years of professional sales experience.
• Minimum 5+ years of business experience, ideally in recruiting professional roles.
• Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
• Excellent communication, presentation, and customer service skills
• Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
• Track record of delivering results in a metrics-driven or tech-savvy environment
• Experience or quick adaptability utilizing digital tools and google suite applications
• Proficient using Google mail, calendaring and shared drives

Responsibilities

• Identify and recruit top-tier talent with in office professionals.
• Expand current accounts and develop new leads.
• Understand client needs and deliver to it.
• Embrace exciting new tools and strategies to attract top-tier talent & clients.
• Listen to understand client & talent needs in-depth.
• Facilitate strategic matches between client staffing requirements and talent skills/experience.
• Educate on current market conditions.
• Drive impactful relationships with current clients while identifying future needs.
• Make critical decisions regarding talent hiring, placement, and disciplinary actions.
• Delight in delivering top-quality service to bolster client operations.
• Swiftly address talent issues or client concerns.
• Showcase your negotiation prowess in determining candidate pay rates and client bill rates.
• Facilitate strategic matches between client staffing requirements and talent skills/experience.
• Manage relationships with current clients, identify future needs, and offer thought leadership for daily operations.

Skills

Sales experience

Communication skills

Presentation skills

Customer service

Analytical abilities

Multi-tasking

Independence

Education

Bachelor's degree

Tools

Google Suite

Gmail

Google Calendar

Shared drives

Job description

The Talent Solutions Manager (TSM) ensures customer satisfaction by matching the staffing needs of clients with the skills and experience of the best talent. The TSM utilizes tools and technology to enhance the talent experience. They work collaboratively across different areas to develop new lead sources and maintain a strong pool of talent. The TSM also manages placed talent and promotes their development, to achieve desired client outcomes and assignment retention. Additionally, the TSM is responsible for building and maintaining internal partnerships with assigned Client Development Manager colleagues. The TSM will use their discretion and independent judgment regarding significant matters that are directly related to the management and operation of the business.

We sell work solutions. What does that mean?We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing.

What you get to do:

• Proactively identify and recruit top-tier talent with in office professionals.
• Work with talent to identify new business leads and expand current accounts.
• Understand what drives success for your customers and deliver to it.
• Embrace exciting new tools and strategies to attract top-tier talent & clients.
• Listen to understand client & talent needs in-depth.
• Facilitate strategic matches between client staffing requirements and talent skills/experience.
• Educate on current market conditions.
• Drive impactful relationships with current clients while identifying future needs.
• Make critical decisions regarding talent hiring, placement, and disciplinary actions.
• Delight in delivering top-quality service to bolster client operations.
• Swiftly address talent issues or client concerns.
• Showcase your negotiation prowess in determining candidate pay rates and client bill rates.
• Facilitate strategic matches between client staffing requirements and talent skills/experience.
• Manage relationships with current clients, identify future needs, and offer thought leadership for daily operations.

What you need to bring:

• Bachelor's degree and/or 4 years of professional sales experience
• Minimum 5+ years of business experience, ideally in recruiting professional roles
• Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations
• Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment
• Excellent communication, presentation, and customer service skills
• Strong organizational, analytical, and problem-solving abilities
• Ability to connect with others through phone, video, social media, and in-person meetings
• Track record of delivering results in a metrics-driven or tech-savvy environment
• Experience or quick adaptability utilizing digital tools and google suite applications
• Proficient using Google mail, calendaring and shared drives

This job posting is open for 4 weeks.