Talent & Leadership Development Manager

Citadel Credit Union; Exton (PA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Citadel Credit Union seeks a Talent & Leadership Development Manager to lead enterprise leadership programs from needs assessment to evaluation, partnering with executives and HR to align with growth strategy. You will design scalable experiences, oversee multiple initiatives, and use data to drive improvements across the organization.

You will manage vendor relationships, budgets, and program delivery while guiding leadership capability across all levels, ensuring measurable impact and

Qualifications

• Bachelor's degree in organizational development, HR, business, psychology, education or a related field.
• Five+ years of progressive experience in leadership development, talent development, organizational development or a related corporate discipline.
• Demonstrated success designing, developing, implementing and evaluating enterprise leadership development programs.
• Experience conducting needs assessments and recommending development solutions tied to measurable organizational objectives.
• Strong knowledge of adult learning, instructional design, facilitation, leadership development, coaching, assessment practices and program evaluation.
• Proven ability to influence executives and cross-functional stakeholders through sound consultation and business-oriented recommendations.
• Experience managing complex projects, external vendors, program budgets and competing priorities.
• Exceptional written communication, presentation, facilitation, interpersonal and data-storytelling skills.
• Proficiency with Microsoft 365, including PowerPoint, Word, Excel, Teams and reporting or visualization tools.

Responsibilities

• Develop and execute an enterprise leadership development strategy and roadmap aligned with organizational priorities, culture, talent strategies, and leadership competencies.
• Assess leadership capability needs, identify development gaps, and recommend scalable solutions that strengthen leadership effectiveness, succession readiness, and organizational performance.
• Design, develop, and maintain leadership development programs, learning paths, assessments, coaching experiences, and other development solutions using sound instructional design and organizational development practices.
• Create engaging, scalable experiences that combine interactive workshops, peer learning communities, self-directed resources, and hands-on practice so leaders at every level can connect, exchange feedback, and apply new skills immediately.
• Lead the end-to-end implementation of multiple concurrent leadership development initiatives, including project planning, stakeholder alignment, communications, logistics, and program administration, while balancing strategic priorities and operational execution.
• Facilitate high-impact leadership development experiences and serve as a trusted advisor to executives, business leaders, HR partners, and other stakeholders on leadership and talent development priorities.
• Establish success measures, evaluate program effectiveness, analyze development outcomes, and leverage data and insights to drive continuous improvement and inform future investments.
• Manage external vendors, consultants, assessment providers, budgets, contracts, and project resources to ensure quality, cost-effectiveness, and successful delivery of development initiatives.
• Build strong partnerships across the organization to integrate leadership development with talent management practices, including succession planning, talent reviews, career development, and high-potential programs.

Skills

Leadership development

Organizational development

Needs assessment

Instructional design

Facilitation

Data storytelling

Stakeholder management

Project management

Vendor management

Microsoft 365

Education

Bachelor's degree in organizational development, HR, business, psychology, education, or related field

Master's degree in organizational development, leadership development, MBA, or related field

Tools

PowerPoint

Word

Excel

Teams

Reporting tools

Job description

• Hybrid
• Learning and Leadership
• Full-Time
• Requisition #: TALEN004178

Description

Job Overview

As Citadel's Talent & Leadership Development Manager, you will step into an exciting, high-impact role at the center of our growth strategy. You will identify the skills and capabilities leaders, from emerging to experienced, need to thrive, and create innovative learning experiences that inspire growth. By connecting business priorities, talent insights, and leadership competencies, you will strengthen the leadership pipeline and shape the future of leadership development at Citadel.

You will join the Talent Development team and lead the full lifecycle of leadership programs, from needs assessment, program architecture, and instructional design to facilitation, vendor management, and evaluation. Partnering with executives, HR partners, and business stakeholders, you will deliver a high-quality portfolio of leadership solutions with measurable impact.

Bringing your organizational development expertise, business acumen, executive presence, and strategic judgment, you will elevate leadership effectiveness and build the capabilities Citadel needs to deliver on its growth strategy.

Responsibilities

• Develop and execute an enterprise leadership development strategy and roadmap aligned with organizational priorities, culture, talent strategies, and leadership competencies.
• Assess leadership capability needs, identify development gaps, and recommend scalable solutions that strengthen leadership effectiveness, succession readiness, and organizational performance.
• Design, develop, and maintain leadership development programs, learning paths, assessments, coaching experiences, and other development solutions using sound instructional design and organizational development practices.
• Create engaging, scalable experiences that combine interactive workshops, peer learning communities, self-directed resources, and hands-on practice so leaders at every level can connect, exchange feedback, and apply new skills immediately.
• Lead the end-to-end implementation of multiple concurrent leadership development initiatives, including project planning, stakeholder alignment, communications, logistics, and program administration, while balancing strategic priorities and operational execution.
• Facilitate high-impact leadership development experiences and serve as a trusted advisor to executives, business leaders, HR partners, and other stakeholders on leadership and talent development priorities.
• Establish success measures, evaluate program effectiveness, analyze development outcomes, and leverage data and insights to drive continuous improvement and inform future investments.
• Manage external vendors, consultants, assessment providers, budgets, contracts, and project resources to ensure quality, cost-effectiveness, and successful delivery of development initiatives.
• Build strong partnerships across the organization to integrate leadership development with talent management practices, including succession planning, talent reviews, career development, and high-potential programs.

Qualifications and Education Requirements

• Bachelor's degree in organizational development, human resources, business, psychology, education or a related field.
• Five or more years of progressive experience in leadership development, talent development, organizational development or a related corporate discipline.
• Demonstrated success designing, developing, implementing and evaluating enterprise leadership development programs.
• Experience conducting needs assessments and recommending development solutions tied to measurable organizational objectives.
• Strong knowledge of adult learning, instructional design, facilitation, leadership development, coaching, assessment practices and program evaluation.
• Proven ability to influence executives and cross-functional stakeholders through sound consultation and business-oriented recommendations.
• Experience managing complex projects, external vendors, program budgets and competing priorities.
• Exceptional written communication, presentation, facilitation, interpersonal and data-storytelling skills.
• Proficiency with Microsoft 365, including PowerPoint, Word, Excel, Teams and reporting or visualization tools.

Preferred Qualifications and Education Requirements

• Master's degree in organizational development, human resources, leadership development, business administration (MBA), adult learning, education, or a related field.
• Professional coaching credential through the International Coaching Federation or another recognized coaching organization.
• Instructional design certification through ATD or another established professional body.
• Facilitation certification for leadership, team effectiveness or organizational change experiences.
• Prosci, CCMP or another recognized change-management certification.
• PMP, CAPM or Agile project-management certification.

Qualifications

Skills

Required

Learning Development Advanced

Experience

Required

5-15 years: progressive experience in leadership development, talent development, organizational development or a related corporate discipline.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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