Talent Experience Specialist

Members Choice Credit Union (Houston, TX); Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A credit union in Houston is seeking a Talent Experience Specialist responsible for delivering a smooth recruitment and onboarding experience. The role includes coordinating recruiting activities, managing preboarding, and supporting early training processes. The ideal candidate will have 1-3 years of experience in HR or related fields, strong organizational, and communication skills, and the ability to manage multiple priorities effectively. This position emphasizes a welcoming experience for new hires and collaboration with various departments.

Qualifications

• 1-3 years of experience in HR, Recruiting, or related field.
• Ability to manage multiple priorities and follow through on tasks.
• Comfort facilitating small group sessions or presenting content.

Responsibilities

• Support end-to-end recruiting coordination.
• Guide new hires through preboarding requirements.
• Facilitate new hire Orientation sessions.

Skills

Organizational skills

Time management

Communication skills

Facilitation skills

Tools

HRIS

ATS

LMS

Job description

The Talent Experience Specialist plays an important role in delivering a smooth, engaging, and well‑coordinated experience for candidates and new hires—from recruitment through onboarding and early training. This role is responsible for coordinating recruiting activities, managing preboarding and onboarding processes, and supporting the delivery of Orientation and early training. The Specialist ensures that processes are organized, communication is clear, and new hires feel prepared and welcomed. Working closely with People & Culture, Learning & Development, and hiring managers, this role combines coordination, communication, and hands‑on facilitation to support a strong early employee experience.

Recruiting Coordination

• Support end‑to‑end recruiting coordination, including requisition set‑up and participation in intake/discovery discussions with hiring managers
• Coordinate interview scheduling and candidate communications to ensure a timely, professional experience
• Maintain consistent communication with hiring managers throughout the hiring process
• Assist with preparation and delivery of offer letters in partnership with People & Culture
• Maintain recruiting trackers and support basic reporting (e.g., time‑to‑fill, candidate status)
• Provide coordination support to hiring managers throughout the hiring process

Preboarding & Day‑One Readiness

• Guide new hires through preboarding requirements, ensuring timely completion of documentation
• Coordinate with internal partners to ensure system access, equipment, and workspace needs are in place
• Submit and track new hire setup requests

Onboarding, Orientation & Compliance

• Facilitate new hire Orientation sessions, delivering a high‑quality, engaging experience
• Support completion of required onboarding, compliance, and benefits‑related activities
• Maintain onboarding schedules, materials, and tracking systems
• Serve as a go‑to resource for onboarding‑related questions from employees and managers

Early Connection & Engagement

• Support early check‑ins and onboarding follow‑up processes
• Gather feedback from new hires and share insights with the People & Culture team
• Identify opportunities to improve organization, communication, and overall experience

Fundamentals & Initial Training Support

• Facilitate initial technical training sessions
• Coordinate training logistics, materials, and scheduling
• Track attendance and completion of early learning milestones
• Partner with Learning & Development to support a smooth transition into ongoing training

Process Coordination & Administrative Support

• Maintain accurate records related to recruiting, onboarding, and early training activities
• Ensure processes are followed consistently and timelines are met
• Support documentation, tracking, and reporting needs
• Provide general coordination support to the People & Culture team

Culture Commitment

• Actively model and reinforce MCCU’s IMPACT values in all interactions
• Contribute to a positive, collaborative team environment
• Support a welcoming and engaging experience for new hires

Essential Qualifications

• 1‑3 years of experience in HR, People Operations, Recruiting, Onboarding, Training Coordination, or a related field
• Strong organizational and time management skills
• Ability to manage multiple priorities and follow through on tasks
• Strong written and verbal communication skills
• Comfort facilitating small group sessions or presenting structured content
• Ability to follow established processes while identifying opportunities for improvement

Preferred Qualifications

• Experience facilitating Orientation or structured training programs
• Familiarity with HRIS, ATS, or LMS platforms
• Experience working in a hybrid or multi‑location environment

What Success Looks Like

• Recruiting and onboarding processes are coordinated effectively and completed on time
• New hires receive clear communication and feel prepared for their first weeks
• Orientation and early training sessions run smoothly and are engaging
• Hiring managers receive reliable and consistent coordination support
• Feedback is gathered and shared to support continuous improvement
• Records, trackers, and documentation are accurate and up to date

Physical/Mental Requirements of the Position

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, use hands, reach with hands and arms, and communicate verbally. Ability to lift up to 10 pounds. Mental demands include attention to detail, reasoning, written and verbal communication, and the ability to manage multiple concurrent tasks.