Talent Development Specialist - Operations

Charter Manufacturing; Cuyahoga Heights (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) with match

Profit sharing

Life insurance

Disability

PTO

Job summary

Charter Manufacturing is seeking a Talent Development Specialist - Operations to lead workforce capability and OJT initiatives across our manufacturing sites. You will partner with Operations, Quality, Safety, and Digital teams to strengthen training systems, build capability, and drive measurable improvements in safety, quality, and productivity.

You will coach leaders, develop trainers, coach frontline teams, and translate data into actionable insights that elevate performance across multiple

Qualifications

• Bachelor's degree in Business, Operations, Organizational Development, or related field (or equivalent).
• 5+ years of experience in training or manufacturing operations, workforce development, or Operational Excellence.

Responsibilities

• Lead OJT and training plans across multiple plants.
• Coach frontline leaders and develop certified trainers.
• Identify capability gaps and drive data-driven improvements.
• Partner with Operations, Quality, Safety, and Digital teams to align training with goals.
• Provide progress updates and training metrics across sites.

Skills

Leadership

Coaching

OJT

Training design

Stakeholder management

Education

Bachelor's degree

Tools

Dozuki

Learning Management System (LMS)

Job description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!Talent Development Specialist - OperationsHelp Build the Skills and Capabilities That Drive Manufacturing ExcellenceAt Charter Manufacturing, we believe our people are our greatest competitive advantage. We're looking for a Talent Development Specialist - Operations to lead workforce capability and On-the-Job Training (OJT) initiatives across our manufacturing facilities, helping employees, trainers, and frontline leaders develop the skills needed to drive safety, quality, productivity, and operational excellence.This role offers a unique opportunity to partner directly with Operations, Operational Excellence, Quality, Safety, and Digital teams to strengthen training systems, improve workforce readiness, and create sustainable capability-building practices. Your work will have a visible impact on employee development, plant performance, and the overall success of our operations.If you're passionate about developing people, coaching leaders, and building training programs that deliver measurable business results, we'd love to hear from you.What You'll DoLead Workforce Capability & OJT ExcellenceLead OJT support across assigned plants by developing and executing training plans, learning roadmaps, reporting routines, and sustainment activities.Partner with business stakeholders and subject matter experts to ensure training efforts align with operational goals and desired outcomes.Drive implementation and continuous improvement of OJT standards, certification processes, workflows, and workforce capability systems.Support plant leaders in building a strong culture of learning, accountability, and continuous development.Coach Leaders & Develop TrainersCoach frontline leaders on training accountability, trainee progress tracking, and workforce development practices.Develop and support certified trainers on structured OJT methods, coaching techniques, and trainee verification practices.Conduct regular shop floor observations to reinforce training execution and provide feedback that drives improvement.Help strengthen leadership capability by promoting effective development and coaching practices.Improve Operational Performance Through Talent DevelopmentPartner with Quality and Safety teams to identify capability gaps linked to defects, safety incidents, operational risks, and training needs.Utilize training data, dashboards, observations, and stakeholder feedback to identify trends and improve workforce effectiveness.Support initiatives that improve training effectiveness, employee performance, and operational outcomes.Translate insights into actionable recommendations that strengthen workforce capability across the organization.Drive Multi-Site InitiativesManage multiple projects and priorities across assigned manufacturing locations.Establish milestones, deliverables, timelines, and reporting mechanisms to ensure successful execution.Provide plant leaders with meaningful updates, coaching insights, and training performance metrics.Share best practices across sites while driving consistency in training and capability-building processes.What You'll BringBachelor's Degree in Business, Operations, Organizational Development, Adult Education, Engineering, Human Resources, or a related field; or equivalent combination of education and experience.5+ years of experience in training, learning, manufacturing operations, workforce development, or Operational Excellence.Proven success supporting or leading training programs in a manufacturing or operations environment.Experience coaching frontline leaders, trainers, or subject matter experts.Working knowledge of structured OJT methods, standard work, visual management, daily management systems, and training effectiveness measures.Strong facilitation, communication, project management, and stakeholder partnership skills.Ability to manage multiple priorities across multiple sites.Proficiency with Microsoft Office and training/data management systems.Willingness to travel.Preferred Qualifications7+ years of experience in manufacturing operations, workforce capability development, or Operational Excellence.Experience with Training Within Industry (TWI), Lean Manufacturing, Operational Excellence systems, or structured problem-solving methodologies.Experience supporting multi-site manufacturing operations.Experience with Dozuki, Learning Management Systems, or other manufacturing training platforms.Experience leveraging dashboards, metrics, and data to improve training effectiveness and business outcomes.Why Join Charter?Make a direct impact on workforce development across multiple manufacturing facilities.Partner with leaders across Operations, Quality, Safety, Operational Excellence, and Digital teams.Help shape the future of frontline training and workforce capability.Influence initiatives that improve safety, quality, productivity, and employee success.Join an organization that values continuous improvement, leadership development, and investing in its people.This is an opportunity to combine your passion for people development with the visible impact of improving operational performance across the business. You'll help build the capabilities that enable our employees and plants to perform at their best.We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).