Talent & Culture - Benefits Leave of Absence Coordinator

The Child Center of NY; Oregon; Hybrid; USD 60,000 - 80,000; Full time

Job summary

The Child Center of NY seeks an HR Leave and Benefits Coordinator to administer employee leave programs and benefits enrollment across four unions. This role ensures compliance with FMLA, HIPAA, COBRA, ACA, and local regulations while providing empathetic, inclusive support to staff.

Based in NYC with optional office visits, the position emphasizes accurate documentation, HRIS maintenance, benefits communications, and collaboration with managers, payroll, and union representatives to ensure fair

Qualifications

• Bachelor’s degree in HR, BA, or related field.
• 2+ years of HR experience focusing on leave and benefits administration.
• Experience in a unionized environment.
• Strong knowledge of FMLA, ADA, HIPAA, COBRA, and other relevant regulations.
• Familiarity with collective bargaining agreements and union processes.
• Bilingual (preferred).

Responsibilities

• Coordinate and manage all types of employee leaves (e.g., FMLA, ADA, parental, medical, personal, union-specific).
• Serve as main point of contact for employees on leave-related matters.
• Ensure accurate documentation and tracking of leave requests.
• Communicate with managers, payroll, and union representatives for leave coding and pay adjustments.
• Maintain compliance with laws, internal policies, and collective agreements.
• Assist with benefits enrollment, changes, terminations; respond to employee inquiries.
• Liaise with benefits providers and union benefit trusts; support annual open enrollment.
• Maintain accurate benefits records in HRIS.
• Prepare and submit required reports; stay current on changes in leave and benefits laws.
• Provide clear, empathetic communication; educate employees on benefits and leave policies.
• Conduct benefits orientations for new hires.
• Collaborate with union representatives for consistent application of policies.

Skills

Organizational skills

Time management

Interpersonal skills

Communication skills

Bilingual

Education

Bachelor’s degree in HR/BA or related field

Tools

HRIS systems

Microsoft Office Suite

Job description

This is a remote position based out of NYC with the possibility to come into office occasionally.

Company OverviewThe Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Position SummaryThe HR Leave and Benefits Coordinator is responsible for administering employee leave programs and managing benefits enrollment and inquiries. This role ensures compliance with federal, provincial, and local regulations, as well as collective bargaining agreements across four unions. The coordinator provides empathetic and inclusive support to employees regarding their leave and benefits options.

Essential FunctionsLeave AdministrationCoordinate and manage all types of employee leaves (e.g., FMLA, ADA, parental, medical, personal, union-specific leave provisions).Serve as the main point of contact for employees on leave-related matters.Ensure accurate documentation and tracking of leave requests.Communicate with managers, payroll, and union representatives to ensure proper leave coding and pay adjustments.Maintain compliance with applicable laws, internal policies, and collective agreements.Benefits AdministrationAssist with benefits enrollment, changes, and terminations.Respond to employee inquiries regarding health, dental, vision, life insurance, disability, and retirement plans.Liaise with benefits providers and union benefit trusts to resolve issues.Support annual open enrollment processes.Maintain accurate benefits records and ensure timely updates in HRIS.Compliance & ReportingEnsure compliance with federal and provincial regulations (e.g., FMLA, HIPAA, COBRA, ACA) and union contracts.Prepare and submit required reports and documentation.Stay current on changes in leave and benefits laws, union agreements, and best practices.Employee SupportProvide clear, empathetic communication to employees regarding their rights and options.Educate employees on available benefits and leave policies.Conduct benefits orientations for new hires.Collaborate with union representatives to ensure consistent and fair application of policies.

HoursMonday – FridayQualificationsBachelor’s degree in Human Resources, Business Administration, or related field

(Preferred)2+ years of experience in HR, with a focus on leave and benefits administrationExperience working in a unionized environment

(Preferred)Strong knowledge of FMLA, ADA, HIPAA, COBRA, and other relevant regulationsFamiliarity with collective bargaining agreements and union processesExcellent organizational and time management skillsHigh attention to detail and accuracyStrong interpersonal and communication skillsProficiency in HRIS systems and Microsoft Office SuiteBilingual

(Preferred)DayForce (HCM)

(Preferred)Experience with Unions

(Preferred)The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V