Talent Assessments Manager: AI-Driven Selection

CarMax Business Services; Richmond (VA); On-site; USD 95,923 - 138,900; Full time

Benefits offered by this job

Bonus potential

Equity program

Job summary

CarMax is seeking a Manager, Talent Selection in Richmond, VA, to drive enterprise-wide selection strategies and end-to-end execution of assessment programs. You will partner with HR, Legal, Technology, and external vendors to design, implement, and continuously improve selection tools, interviews, and AI-enabled processes.

The role focuses on thoughtful consulting across the organization, ensuring high-quality experiences for candidates and stakeholders while scaling talent decisions for

Qualifications

• Master’s degree in Industrial and Organizational Psychology, Organizational Behavior, or related field OR 5 years of experience with psychometric assessments.
• At least 4 years of experience in talent assessment, talent development, or talent management.
• Strong internal consulting skills, with the ability to influence and guide stakeholders at multiple levels.
• Demonstrated experience executing complex, enterprise-level projects with minimal oversight.
• Strong project management and execution skills, with attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills, including the ability to convey complex or technical concepts clearly.

Responsibilities

• Execute enterprise-wide talent selection strategies, ensuring alignment with business goals and hiring needs.
• Design, develop, update, and implement structured interview guides, case studies, and assessment tools.
• Partner with external vendors to support validation studies, new product evaluations, and assessment implementation.
• Serve as a trusted internal consultant to managers and stakeholders, providing expertise on assessment best practices for hiring and talent management processes.
• Lead execution of large-scale selection initiatives, managing timelines, technology implementations or changes, dependencies, and cross-functional coordination.
• Support the integration of AI and automation within Talent Acquisition and Talent Management processes.
• Acts as a support liaison between the business, Workday Technology teams, and vendors, specifically for break-fixes.
• Translate assessment results and vendor insights into actionable recommendations for stakeholders.
• Conduct data analysis on aggregate assessment trends to inform decision-making and identify opportunities for improvement.
• Develop communication materials, training, and documentation to support assessment changes, implementation, and adoption.
• Ensure compliance with legal and organizational standards in all selection processes.
• Continuously evaluate and enhance selection processes to improve effectiveness, efficiency, and candidate experience

Skills

Psychometrics

Internal consulting

Project management

Communication

Talent assessment

Stakeholder management

Education

Master’s degree in Industrial and Organizational Psychology

Job description

CarMax is seeking a Manager, Talent Selection in Richmond, VA, to drive enterprise-wide selection strategies and end-to-end execution of assessment programs. You will partner with HR, Legal, Technology, and external vendors to design, implement, and continuously improve selection tools, interviews, and AI-enabled processes.

The role focuses on thoughtful consulting across the organization, ensuring high-quality experiences for candidates and stakeholders while scaling talent decisions for