Talent Acquisition Onboarding and Operations Specialist

Dun & Bradstreet; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave up to 16 weeks

Paid sick time

Education assistance

Volunteer days & donation matching

401k with company matching

Health & wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet in Jacksonville, FL is seeking a Talent Acquisition Operations Specialist who coordinates pre-employment and onboarding activities, maintains hiring data, and ensures smooth processes across the United States and other markets.

You will partner with recruiters and People teams to resolve issues, support offer processing, and drive process improvements with tools like Power Automate, Excel, and Microsoft 365, while delivering a welcoming new-hire experience.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3–5 years of talent acquisition operations, recruiting coordination, or HR operations.
• Experience with applicant tracking systems and HR onboarding workflows.
• Strong Excel and Microsoft 365 skills.
• Excellent organizational skills and data confidentiality.

Responsibilities

• Coordinate pre-employment and onboarding activities across regions, including communications, documentation, equipment, and start-date readiness.
• Maintain accurate hiring data across ATS and HR systems; troubleshoot data, workflow, and integration issues.
• Support offer and pre-hire processing, including approvals and background checks; escalate exceptions as needed.
• Develop and deliver new-hire orientation materials and sessions; ensure continuity with backup coverage.
• Collaborate with recruiters and People teams to meet country-specific onboarding requirements.
• Create process documentation, trackers, and user guidance to strengthen consistency and compliance.
• Identify and implement process improvements and automation using Power Automate, Excel, and 365 tools.
• Provide operational reporting and responsive support for time-sensitive TA programs and projects.
• Coordinate with external vendors to keep hiring activities on track and deliver an inclusive new-hire experience.

Skills

Attention to detail

Organizational skills

Communication skills

Collaboration

Problem-solving

Education

Bachelor's degree

Tools

Lever

Workday

Power Automate

Microsoft Excel

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

As a Talent Acquisition Operations Specialist, you’ll coordinate pre-employment and onboarding activities, maintain accurate hiring data, and keep essential processes running smoothly across the United States, Canada, Europe, and other supported hiring markets.

You’ll partner with recruiters, hiring leaders, People teams, and cross-functional partners to resolve operational challenges and deliver a consistent, welcoming new-hire experience. This individual contributor role combines hands‑on coordination, systems support, and continuous improvement, with opportunities to simplify workflows and automate recurring work.

Responsibilities

• Coordinate pre-employment and onboarding activities across supported regions, including new-hire communications, required documentation, equipment and access coordination, and start-date readiness.
• Maintain accurate hiring data across applicant tracking and human capital management systems, including candidate, requisition, job posting, and new-hire records. Troubleshoot data, workflow, and integration issues with the appropriate partners.
• Support offer and pre-hire processing, including approvals, background checks, and related operational steps. Escalate exceptions and background-screening adjudication decisions to the appropriate leader or People partner.
• Create, maintain, and deliver new-hire orientation materials and sessions, coordinating backup coverage to ensure continuity.
• Partner with recruiters and regional People teams to coordinate country-specific onboarding requirements, appointment letters, and other hiring documentation.
• Develop and maintain process documentation, trackers, templates, and user guidance that strengthen consistency, support compliance, and help teams work effectively.
• Identify and implement process improvements and workflow automation using tools such as Microsoft Power Automate, Excel, and Microsoft 365.
• Provide operational reporting and responsive support for time-sensitive issues and special projects related to talent acquisition programs, systems, and compliance.
• Collaborate across teams and with external vendors to resolve issues, keep hiring activities on track, and deliver an inclusive new-hire experience.

Requirements

• Bachelor's degree or equivalent practical experience.
• 3–5 years of relevant experience in talent acquisition operations, recruiting coordination, HR operations, or a related field.
• Working knowledge of applicant tracking systems, HR systems, onboarding workflows, and background-screening processes.
• Strong Excel and Microsoft 365 skills.
• Strong organizational skills and attention to detail, with the ability to manage competing deadlines across multiple regions while maintaining data accuracy and confidentiality.
• Strong problem-solving and customer-service skills, including sound judgment about when to resolve routine issues independently and when to elevate higher-risk matters.
• Clear written and verbal communication skills, including the ability to create practical process documentation and training materials.
• Ability to collaborate effectively with recruiters, hiring leaders, People teams, IT, Payroll, Workplace Services, HRIS teams, and external service providers.
• An ownership mindset: curiosity, initiative, accountability, and a proactive approach to solving problems and connecting across teams.
• A commitment to continuous learning through feedback, relationships, and structured development opportunities.
• Fluency in English and languages relevant to the working market, where applicable.
• Flexibility to provide occasional support outside standard working hours for time-sensitive onboarding or orientation activities, and availability for occasional travel of up to 10%.

Preferred Skills

• Experience with Lever and Workday.
• Experience with Microsoft Power Automate or similar workflow automation tools.
• Experience supporting global or multi-country hiring and onboarding.

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leaveafter one year of employment.
• Paid sick timeto care for yourselfor family members.
• Education assistanceand extensive training resources.
• Do GoodProgram: Paid volunteer days&donation matching.
• Competitive401k with company matching.
• Health & wellness benefits, including discounted Wellhubmembership rates.
• Medical, dental&vision insurancefor you,spouse/partner&dependents.

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.