Talent Acquisition Manager - US Channel

Ingram Micro Inc; Buffalo (NY); On-site; USD 126,000 - 214,000; Full time

Job summary

Ingram Micro Inc in Buffalo, NY is seeking a strategic Talent Acquisition Manager to lead recruiting for the US Channel business. You will manage a small team of recruiters and personally handle select senior roles, aligning workforce planning with business objectives.

The role requires building talent pipelines, partnering with senior leaders, and driving data-driven hiring processes while ensuring compliance and candidate experience in a fast-paced tech environment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 15+ years of progressive Talent Acquisition experience.
• 5+ years of leadership experience managing recruiters or talent acquisition teams.
• Proven experience carrying a requisition load while leading a recruiting team.
• Demonstrated success sourcing passive candidates and building talent pipelines for difficult-to-fill positions.
• Experience recruiting for vendor-facing, sales, channel, marketing, customer success, business development, or other GTM roles.
• Strong experience partnering with senior business leaders and HR Business Partners.
• Experience managing recruiter performance through metrics and KPIs.
• Exceptional written and verbal communication skills.
• Strong influencing, negotiation, consulting, and stakeholder management capabilities.
• Ability to navigate ambiguity and drive results in a fast-paced environment.

Responsibilities

• Lead, coach, mentor, and develop a team of recruiters supporting the US Channel business.
• Establish expectations and hold recruiters accountable for processes, SLAs, compliance, and KPI achievement.
• Drive a culture of excellence focused on candidate quality and speed-to-hire.
• Monitor recruiting metrics and implement strategies to improve outcomes.
• Ensure consistent execution of recruiting best practices and processes.
• Personally recruit for high-priority and difficult-to-fill roles when needed.
• Develop innovative sourcing strategies and talent pipelines.

Skills

Talent Acquisition

Leadership

Sourcing

Stakeholder Mgmt

Data-driven Hiring

Education

Bachelor's degree or equivalent

Tools

Applicant Tracking Systems

Sourcing Tools

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! Location: Buffalo, NY (Hybrid - 3 days/week onsite)

Help Build the Teams That Power the Future of Technology

At Ingram Micro, our people fuel innovation, growth, and customer success. We're seeking a strategic and hands-on Talent Acquisition Manager to lead recruiting efforts for our US Channel business while directly contributing to hiring outcomes through full-cycle recruiting.

Your role: The Talent Acquisition Manager is responsible for leading recruitment efforts supporting Ingram Micro's US Channel business. This role manages a small team of recruiters and is accountable for delivering exceptional hiring results while maintaining a personal requisition portfolio for key and strategic positions. The ideal candidate is an experienced people leader with a strong track record of sourcing top talent, building talent pipelines, consulting with business leaders, and driving recruiting excellence through data, accountability, and partnership. This leader will serve as a trusted advisor to hiring managers and HR partners, helping to align workforce planning and talent acquisition strategies with business objectives. In addition to team leadership responsibilities, the Manager will personally manage full-cycle recruitment for select positions.

Team Leadership & Performance Management

• Lead, coach, mentor, and develop a team of recruiters supporting the US Channel business.
• Establish clear expectations and hold recruiters accountable for recruiting processes, service levels, compliance requirements, and KPI achievement.
• Drive a culture of excellence focused on candidate quality, speed-to-hire, stakeholder satisfaction, and continuous improvement.
• Monitor recruiting performance metrics and implement strategies to improve team effectiveness and hiring outcomes.
• Ensure consistent execution of recruiting best practices, policies, and operational processes.

Full-Cycle Recruiting & Strategic Sourcing

• Maintain an active requisition load and personally recruit for high-priority, complex, and difficult-to-fill positions.
• Develop innovative sourcing strategies to build strong pipelines of passive and active talent.
• Source and recruit for niche vendor-facing, channel sales, customer success, marketing, business development, and other GTM roles.
• Leverage talent mapping, networking, referrals, social recruiting, market research, and sourcing tools to identify and engage top candidates.
• Build sustainable talent communities and pipelines to support future hiring needs.

Business Partnership & Talent Consulting

• Serve as a trusted talent advisor to hiring managers and HR Business Partners.
• Influence hiring decisions through market intelligence, workforce insights, and data-driven recommendations.
• Develop strong partnerships with leaders across the business and HR to ensure alignment on talent priorities.
• Provide guidance on competitive compensation strategies and support offer negotiations when appropriate.

Recruiting Operations & Process Excellence

• Ensure compliance with recruiting processes, policies, and service-level expectations.
• Analyze recruiting data and KPIs to identify trends, challenges, and opportunities.
• Drive process improvements that enhance efficiency, candidate experience, and hiring manager satisfaction.
• Support the optimization of recruiting technologies, talent acquisition programs, and operational workflows.

What you bring to the role:

• Bachelor's degree or equivalent combination of education and experience.
• 15+ years of progressive Talent Acquisition experience.
• 5+ years of leadership experience managing recruiters or talent acquisition teams.
• Proven experience carrying a requisition load while leading a recruiting team.
• Demonstrated success sourcing passive candidates and building talent pipelines for difficult-to-fill positions.
• Experience recruiting for vendor-facing, sales, channel, marketing, customer success, business development, or other GTM roles.
• Strong experience partnering with senior business leaders and HR Business Partners.
• Experience managing recruiter performance through metrics and KPIs.
• Exceptional written and verbal communication skills.
• Strong influencing, negotiation, consulting, and stakeholder management capabilities.
• Ability to navigate ambiguity and drive results in a fast-paced environment.

Preferred Qualifications

• Experience supporting technology, distribution, channel, or B2B organizations.
• Experience working with talent acquisition technologies, sourcing tools, and applicant tracking systems.
• Strong understanding of workforce planning, talent intelligence, and market mapping strategies.

Why Ingram Micro?

At Ingram Micro, we empower our people to grow their careers, make meaningful contributions, and shape the future of technology. We foster an inclusive, collaborative culture where innovation is encouraged, leadership is developed, and every team member has the opportunity to make a lasting impact on the business and the customers we serve.

The typical base pay range for this role across the U.S. is USD $125,600.00 - $213,500.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.