Marketing Client Services Manager

Ingram Micro Inc; Buffalo (NY); On-site; USD 78,000 - 125,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) plan with company match

Parental leave

Job summary

Ingram Micro Inc. is seeking an experienced marketing professional to lead integrated campaigns from kickoff to reporting.

You will be the primary liaison for campaign communications and guide tactics with vendors and internal teams, ensuring timely approvals and accurate budgeting. The role requires 2½–4 years in marketing execution or project management, with strong communication, vendor management, and data-driven decision-making skills.

Qualifications

• Bachelor’s degree in marketing, business, or related field.
• 2½–4 years in marketing execution, project management, or client services, preferably in tech or distribution.
• Demonstrated knowledge of vendor marketing programs and technology channels.
• Proficient in Microsoft Office; experienced with campaign management tools and systems.
• Excellent communication and stakeholder management skills.
• Strong organizational, analytical, and problem-solving abilities.
• Proven ability to lead multiple campaigns, influence outcomes, and drive results.

Responsibilities

• Lead execution of integrated marketing campaigns from kickoff through reporting.
• Act as the primary liaison for all campaign communications and decisions.
• Conduct planning and consultative meetings with vendors to define objectives and messaging.
• Guide campaign tactics and creative development in partnership with the MAM.
• Oversee the proofing process and ensure timely approvals.
• Manage and track campaign budgets, claims, and proforma.
• Analyze campaign performance and contribute to ROI reporting and QBR/QMR preparation.
• Mentoring and supporting Associates.

Skills

Campaign ownership

Multi-campaign management

Stakeholder management

Strategic alignment

Communication

Data-driven decisions

Team collaboration

Education

Bachelor’s degree in marketing, business, or related field

Tools

MS Office

Campaign management tools

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Responsibilities

• Lead execution of integrated marketing campaigns from kickoff through reporting
• Act as the primary liaison for all campaign communications and decisions
• Conduct planning and consultative meetings with vendors to define objectives and messaging
• Guide campaign tactics and creative development in partnership with the MAM
• Oversee the proofing process and ensure timely approvals
• Manage and track campaign budgets, claims, and proforma
• Analyze campaign performance and contribute to ROI reporting and QBR/QMR preparation
• Mentoring and supporting Associates

Skills

• Strong project ownership and ability to manage multiple campaigns independently
• Intermediate marketing knowledge across tactics (digital, email, events, etc.)
• Effective stakeholder management and problem-solving skills
• Ability to align campaign execution with strategic objectives
• Proactive communication and deadline management
• Data and results-oriented mindset with the ability to assess performance
• Collaborative, confident, and resourceful team player

Requirements

• Education: Bachelor’s degree in marketing, business, or related field, or equivalent experience
• Experience: 2½–4 years in marketing execution, project management, or client services, preferably in tech or distribution
• Demonstrated knowledge of vendor marketing programs and technology channels
• Proficient in Microsoft Office; experienced with campaign management tools and systems
• Excellent communication and stakeholder management skills
• Strong organizational, analytical, and problem-solving abilities
• Proven ability to lead multiple campaigns, influence outcomes, and drive results

The typical base pay range for this role across the U.S. is USD $78,000.00 - $124,800.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

Let’s shape tomorrow.