Talent Acquisition Manager

Jackson Hewitt; Jackson (MS); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

401(k) matching

Employee discounts

Parental leave

Job summary

Jackson Hewitt - Headquarters is seeking a Talent Acquisition Manager to lead strategy and staffing for Company-Owned field operations. You will manage recruiters across regions, drive seasonal staffing readiness, and optimize recruiting systems and partnerships.

You’ll partner with COO field leaders, oversee vendor relationships (CareerPlug, Indeed, UKG Onboarding), and deliver analytics to inform workforce decisions. The role is remote with opportunities to advance within the organization.

Qualifications

• Bachelor’s degree in HR or business preferred.
• 5+ years in high-volume recruiting or HR.
• 2+ years in a leadership role.
• Strong Excel skills with pivot tables.

Responsibilities

• Develop and implement sourcing strategies to forecast staffing needs.
• Lead COO Talent Team and coordinate cross-functional HR initiatives.
• Partner with field leaders to understand recruiting needs and timelines.
• Oversee vendor relationships and onboarding integrations.
• Analyze Staffing Funnel and recruiting metrics to guide decisions.

Skills

Leadership

Excel proficiency

Recruiting strategy

Stakeholder management

ATS expertise

Data analysis

Education

Bachelor’s degree in human resources or business

Tools

CareerPlug

Indeed

UKG Onboarding

ATS

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discounts
• Parental leave

The Talent Acquisition Manager leads talent acquisition strategy and staffing execution for Company-Owned field operations. This role manages a team of recruiters supporting assigned regions and oversees seasonal staffing readiness, recruiting systems, and vendor partnerships. Working cross-functionally, the TA manager drives timely hiring, consistent processes, effective issue resolution, and alignment with business workforce needs.

What you'll do here:

• Talent Strategy & Sourcing
  • Develop and implement sourcing strategies to meet forecasted staffing needs.
  • Identify recruiting tools and targeted channels to attract active and passive candidates.
  • Build and strengthen the employment brand through internal and external resources.
• Team Leadership & Cross-Functional Partnership
  • Lead the COO Talent Team through coaching, mentoring, payroll oversight, and escalation resolution.
  • Lead cross-departmental HR and recruiting initiatives.
  • Partner with FP&A and HRBPs on ADM and DM hiring, compensation, employee referral and bonus reporting.
• Field Recruiting Support & Communication
  • Partner with COO field leaders to understand recruiting needs and resolve regional staffing issues.
  • Communicate hiring timelines, onboarding blackout dates, system updates, compliance requirements, and seasonal milestones.
  • Consistently participate in office hour calls, recruiting calls, and Teams communications to reinforce expectations and drive consistent execution.
• Recruiting Systems & Vendor Management
  • Manage CareerPlug and Indeed vendor relationships, sourcing effectiveness, sponsorship performance, and return on investment.
  • Oversee CareerPlug requisition setup, system maintenance, audits, and UKG Onboarding integrations.
  • Monitor recruiting tickets, the Recruiting Inbox, and Teams channels to ensure timely issue resolution.
• Reporting & Analytics
  • Partner with HRIS to analyze Staffing Funnel and recruiting metrics.
  • Evaluate hiring funnel movement and recruiting performance to inform business decisions.
• Training, Documentation & Seasonal Readiness
  • Develop and deliver recruiting and onboarding training, job aids, SOPs, templates, checklists, trackers, and process documentation.
  • Lead seasonal staffing readiness across recruiter execution, requisition strategy, candidate pipelines, reporting, issue resolution, and field communication.

Skills you’ll bring for success:

• Bachelor’s degree in human resources or business preferred
• 5+ years of experience in high volume recruiting, human resources, or retail management
• 2+ years of experience in a leadership or lead role preferred
• Ability to demonstrate highly proficient Excel skills with the ability to design formulas, pivot tables, manipulate data, and work with large data sets
• Experience consulting/advising with leaders on recruiting, interviewing, and selecting candidates preferred
• Experience with continuous improvement and agile practices
• Experience managing candidate pipelines and requisitions within an ATS.

What you’ll get if you join us:

• Competitive Salary + Bonus
• Unlimited Paid Time Off + 12 Paid Holidays
• 401k + Match
• Medical, Dental, and Vision
• Pet Insurance
• Company Celebrations and Appreciation Events
• Fast-paced, innovative culture with an open and collaborative environment
• Ample opportunity to develop core and new skillsets and have a stake in your own success
• Freedom to create your best work and make a visible impact on the organization
• Opportunities for advancement within the organization

This is a remote position.