Talent Acquisition & Client Success Specialist

Surge Staffing; Romulus (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Surge Staffing is seeking a Staffing Specialist to join our growing team in Romulus, MI. This entry-level role focuses on recruiting, onboarding, and delivering exceptional service to clients and temporary staff.

You will source candidates, screen, interview, and place them, while building relationships with clients and expanding the branch's business. Strong communication, organization, and a motivated, team-oriented mindset are essential.

Qualifications

• 1 year of sales and/or customer service experience is required.
• Strong communication, interpersonal, and relationship-building skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, screen, interview, and onboard qualified candidates.
• Source candidates through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate skills and experience with client staffing needs.
• Build and maintain strong relationships with clients and temporary associates.
• Conduct follow-up calls to ensure employee satisfaction and successful placements.
• Generate and develop new business opportunities through sales and networking efforts.
• Perform client service calls and outside sales visits to maintain and grow business partnerships.
• Promote Surge Staffing services and identify additional staffing solutions for customers.
• Support branch operations through administrative and data entry tasks.
• Assist with employee coaching, performance management, and retention efforts.
• Resolve employee and client concerns in a professional and timely manner.
• Support branch growth initiatives and contribute to overall revenue goals.

Skills

Sales experience

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Surge Staffing is seeking a Staffing Specialist to join our growing team in Romulus, MI. This entry-level role focuses on recruiting, onboarding, and delivering exceptional service to clients and temporary staff.

You will source candidates, screen, interview, and place them, while building relationships with clients and expanding the branch's business. Strong communication, organization, and a motivated, team-oriented mindset are essential.