Staffing & Recruitment Specialist — Growth & Client Impact

Surge Staffing; Easton (Northampton County); On-site; USD 35,000 - 50,000; Full time

Job summary

Surge Staffing is seeking a Staffing Specialist to join our team. This entry-level role focuses on delivering excellent client and candidate service while supporting recruiting and business development efforts.

The ideal candidate will have 1 year of sales or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. This is a full-time, internal position offering growth opportunities within staffing and workforce solutions.

Qualifications

• 1 year of sales and/or customer service experience required.
• High school diploma or equivalent required.
• Previous experience in recruiting, staffing, HR, customer service, or business development preferred.
• Leadership or supervisory experience is a plus.
• Strong communication, interpersonal, and relationship-building skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Self-motivated, team-oriented, and results-driven mindset.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, screen, interview, and onboard qualified candidates.
• Source candidates through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate skills and experience with client staffing needs.
• Build and maintain strong relationships with clients and temporary associates.
• Conduct follow-up calls to ensure employee satisfaction and successful placements.
• Generate and develop new business opportunities through sales and networking efforts.
• Perform client service calls and outside sales visits to maintain and grow business partnerships.
• Promote Surge Staffing services and identify additional staffing solutions for customers.
• Support branch operations through administrative and data entry tasks.
• Assist with employee coaching, performance management, and retention efforts.
• Resolve employee and client concerns in a professional and timely manner.
• Support branch growth initiatives and contribute to overall revenue goals.

Skills

Sales

Customer Service

Recruiting

Leadership

Communication

Interviews

Teamwork

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Surge Staffing is seeking a Staffing Specialist to join our team. This entry-level role focuses on delivering excellent client and candidate service while supporting recruiting and business development efforts.

The ideal candidate will have 1 year of sales or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. This is a full-time, internal position offering growth opportunities within staffing and workforce solutions.