Takeout Shift Supervisor — Flexible Hours & Growth

PF Changs China Bistro; Washington; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro is hiring a Restaurant Takeout Shift Supervisor to coordinate takeout and catering services and to ensure accurate orders, timely packing, and smooth cash handling. You will manage daily shift operations and guide team members to deliver exceptional service.

The role offers on-the-job training, opportunities for advancement, flexible scheduling, and discounted meals. Prior experience isn't required, and a Food Handler’s Card may be required where applicable.

Qualifications

• Previous experience is not required – we will train you!
• Have a current Food Handler’s Card where applicable, or ability to obtain food handler’s card.
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s).
• Knowledge of proper sanitation practices and safety procedures.
• Ability to multitask and organize multiple types of orders at the same time.
• Ability to follow all company policies, procedures, and standards.
• Excellent customer service skills and etiquette.
• Must be able to communicate effectively.

Responsibilities

• Fast, friendly, efficient, and courteous customer service to every customer whether on-line, on the phone, or in person.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations resulting in satisfactory feedback.
• Responsibly and accurately handles money and inventory controls.
• Effectively open and securely closes the restaurant, establishes prep needed and assigns to staffs, and completion of all responsibilities for each shift.
• Supervises training of new Team Members, coaching and mentoring Team Members on culinary techniques and skills.

Skills

Customer service

Multitasking

Communication

Safety practices

Team supervision

Tools

POS system

Coffee machine

Iced tea machine

Lemon slicer

Job description

PF Changs China Bistro is hiring a Restaurant Takeout Shift Supervisor to coordinate takeout and catering services and to ensure accurate orders, timely packing, and smooth cash handling. You will manage daily shift operations and guide team members to deliver exceptional service.

The role offers on-the-job training, opportunities for advancement, flexible scheduling, and discounted meals. Prior experience isn't required, and a Food Handler’s Card may be required where applicable.