Takeout & Delivery Associate – Framingham

Legal Sea Foods; Framingham (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Legal Sea Foods in Framingham, MA is seeking a front-of-house takeout and guest services Associate. This role handles calls, orders, and payments while ensuring accurate cash handling in a fast-paced setting.

The ideal candidate has a high school diploma, POS experience, strong communication skills, and the ability to manage guest concerns professionally. The position may be full- or part-time in a busy restaurant environment.

Qualifications

• High school diploma or equivalent.
• Previous work experience in similar role preferred.
• Working knowledge of Point of Sale systems is preferred.
• Basic computer skills.
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to handle guest incidents/complaints.

Responsibilities

• Answer incoming calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
• Perform other duties and tasks as assigned.

Skills

Interpersonal skills

Communication skills

Cash handling

Paperwork accuracy

Education

High school diploma or equivalent

Tools

POS systems

Job description

Legal Sea Foods in Framingham, MA is seeking a front-of-house takeout and guest services Associate. This role handles calls, orders, and payments while ensuring accurate cash handling in a fast-paced setting.

The ideal candidate has a high school diploma, POS experience, strong communication skills, and the ability to manage guest concerns professionally. The position may be full- or part-time in a busy restaurant environment.