Tailor & Fitter: Precision Alterations Pro

Nordstrom; Durham (NC); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Life Insurance

Merchandise Discount

Job summary

Nordstrom in Durham, NC is seeking a skilled Tailor/Fitter to provide top-tier alteration services. You will measure customers, perform fittings, and deliver precise alterations with Nordstrom standards. Expect to meet productivity goals while delivering exceptional customer care.

The role requires 2–3 years of tailoring/sewing experience, strong communication, and the ability to manage multiple requests in a fast-paced environment. A flexible schedule based on business needs is expected.

Qualifications

• 2-3 years fitting, tailoring, and sewing experience.
• Clear, professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment.
• Willingness to learn and operate sewing and pressing machinery.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards.
• Meet department and individual productivity goals while following proper processes and procedures.
• Utilize store technology to manage and organize customer alteration needs.
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team.
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.

Skills

Tailor/Fitter experience

Customer service

Job description

Nordstrom in Durham, NC is seeking a skilled Tailor/Fitter to provide top-tier alteration services. You will measure customers, perform fittings, and deliver precise alterations with Nordstrom standards. Expect to meet productivity goals while delivering exceptional customer care.

The role requires 2–3 years of tailoring/sewing experience, strong communication, and the ability to manage multiple requests in a fast-paced environment. A flexible schedule based on business needs is expected.