Tag Agency Operations Lead (Hands-On Manager)

Dealer Services Network; Palestine (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Dealer Services Network is seeking a Tag Agency Manager to oversee daily operations of a licensed tag agency in Grapeland, Texas. The role ensures compliance with state and county regulations, handles financial transactions, and maintains secure inventory while delivering superior customer service.

This hands-on, working manager position requires coverage of any agency role when needed, with emphasis on producing results and maintaining a safe, efficient office environment.

Qualifications

• High school diploma or GED required.
• Automotive tag and title knowledge is a plus.
• Managerial experience preferred (2-3 years in a supervisory role).

Responsibilities

• Maintain professional, clean, and organized office environment daily.
• Enforce dual-count and daily deposit procedures for all financial transactions.
• Submit timely and accurate reports to County, State, and Company as required.
• Ensure the agency is secured during and after hours, including locking up cash and inventory.
• Be prepared to cover any agency role in the event of staff absence.
• Maintain secure inventory of license plates, decals, title paper, forms, and supplies.
• Manage daily performance of staff, including scheduling, coaching, and training.
• Identify staffing needs and onboard new employees within 21-30 days of vacancy.

Education

High school diploma or GED

Tools

Windows

Microsoft Office Suite

DMV/EFS/ETR software platforms

Job description

Dealer Services Network is seeking a Tag Agency Manager to oversee daily operations of a licensed tag agency in Grapeland, Texas. The role ensures compliance with state and county regulations, handles financial transactions, and maintains secure inventory while delivering superior customer service.

This hands-on, working manager position requires coverage of any agency role when needed, with emphasis on producing results and maintaining a safe, efficient office environment.