Tactical Gear Retail Associate — Excellent Benefits & Service

GALLS Inc.; New Jersey; Hybrid; USD 49,594,000 - 52,349,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Flexible benefits

Job summary

US Patriot is seeking a Retail Sales Associate to join our team in a GALLS store. You will greet customers, answer questions, upsell, stock displays, and ensure a clean, organized sales floor. We train for those with prior retail experience and a friendly, customer-focused mindset.

The role requires standing for shifts, the ability to lift up to 50 pounds, and flexible hours including weekends. Join a team dedicated to helping soldiers and airmen find the right gear with top brands like Nike and

Qualifications

• High School diploma or GED.
• Friendly, outgoing, and helpful demeanor.
• Previous retail or customer service experience is a plus; training provided.
• Must be able to work with a minimum amount of supervision in high-pressure situations.
• Ability to stand for the entire shift.
• Ability to handle merchandise up to 50 pounds.
• Ability to work flexible shift hours, 7 days a week.

Responsibilities

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs
• Answer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Upsell customers on other products and recommend add-on items to enhance the customer’s order
• Set up advertising displays and folds, and arrange merchandise to promote sales
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Complete all paperwork accurately and efficiently
• Provides information regarding contract specifications and products associated with the contract
• Handle irate customers in a professional, courteous manner
• Assist with answering product questions and providing information over the phone
• Communicates and works closely within and outside the retail department to ensure customer needs are met with 100% accuracy
• Adhere to the company’s mission, policies, procedures, and practices

Skills

Customer service

Friendly demeanor

Stand for shift

Multi-tasking

Education

High School Diploma

Job description

US Patriot is seeking a Retail Sales Associate to join our team in a GALLS store. You will greet customers, answer questions, upsell, stock displays, and ensure a clean, organized sales floor. We train for those with prior retail experience and a friendly, customer-focused mindset.

The role requires standing for shifts, the ability to lift up to 50 pounds, and flexible hours including weekends. Join a team dedicated to helping soldiers and airmen find the right gear with top brands like Nike and