Retail Sales Associate – Tactical Gear & 401(k) Benefits

US Patriot; Clovis (NM); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Excellent medical/dental and vision

401(k) retirement plan

Flexible benefits

Job summary

US Patriot is seeking a Retail Sales Associate to match soldiers and airmen with top brands in our stores and online. You’ll greet customers, answer questions, and help them choose the right gear while delivering excellent service.

Join a team that supports a national network of locations and web portals. We provide training, flexible shifts, and opportunities to grow in a fast-paced retail environment serving military and law enforcement personnel.

Qualifications

• High School diploma or GED.
• Friendly, outgoing, and helpful demeanor.
• Previous retail or customer service experience is a plus We will train.
• Must be able to work with a minimum amount of supervision in high-pressure situations.
• Ability to stand for the entire shift.
• Ability to handle merchandise throughout the store up to 50 pounds.
• Ability to work flexible shift hours, 7 days a week.

Responsibilities

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs.
• Answer customers' inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise.
• Upsell customers on other products and recommend add-on items to enhance the customer's order.
• Set up advertising displays and folds, and arrange merchandise to promote sales.
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers.
• Completes necessary housekeeping to present a clean and orderly store at all times.
• Complete all paperwork accurately and efficiently.
• Provides information regarding contract specifications and products associated with the contract.
• Handle irate customers in a professional, courteous manner.
• Assist with answering product questions and providing information over the phone.
• Communicates and works closely within and outside the retail department to ensure customer needs are met with 100% accuracy.
• Adhere to the company's mission, policies, procedures, and practices.

Skills

Customer service

Retail experience

Education

High School diploma or GED

Job description

US Patriot is seeking a Retail Sales Associate to match soldiers and airmen with top brands in our stores and online. You’ll greet customers, answer questions, and help them choose the right gear while delivering excellent service.

Join a team that supports a national network of locations and web portals. We provide training, flexible shifts, and opportunities to grow in a fast-paced retail environment serving military and law enforcement personnel.