Table Games Supervisor - Swing & Graveyard

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

401K

Education reimbursement

Paid vacation

Holiday pay

Weekly prizes

Career development

Free daily meals

Internal advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV is seeking a Table Games Supervisor to oversee table games operations and lead a team of dealers with professionalism.

The ideal candidate has at least one year of supervising experience, a Nevada gaming license, and a knack for delivering superb guest service while upholding gaming policies. Join our team to help create engaging experiences for guests in a luxury resort setting.

Qualifications

• Must be at least 21 years old.
• Nevada State Gaming License required.
• At least 1 year of previous Table Games supervising experience.
• Able to track guests' average bet, buy-ins and win/loss and report as needed.

Responsibilities

• Supervise Table Games and personnel professionally, accurately and according to policies and procedures.
• Able to supervise up to 7 games in a section.
• Coach dealers and report to GSM.

Skills

Customer service

Conflict resolution

Supervisory experience

Table Games knowledge

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.Overview:Come join Team Atlantis! We are currently accepting applications for Table Games Supervisor. This position promotes a positive guest experience in a prompt, courteous, and professional manner. Creates a fun and exciting atmosphere for our guests.Responsibilities:Table Games Supervisor is responsible for supervising Table Games and personnel professionally, accurately and according to policies and procedures.Ideal candidate will have knowledge of Table Games procedures and be able to effectively supervise up to 7 games in a section.Must have superb customer service skills, develop guest retention, and be able to effectively resolve conflicts and issues that arise.Will evaluate performance standards, coach dealers, and report to GSM.Other assignments as assigned my management.While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk, and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.Qualifications:Must be at least 21State of Nevada Gaming LicenseMust have working knowledge of Title 31 and comply accordingly.At least 1 year of previous Table Games supervising experience.Be able to accurately track guests average bet, buy-ins, and win loss.Be able to promote the Club Paradise Card and gain all necessary information.Be able to pass on all pertinent information to Games Shift Manager.***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:Comprehensive benefits (medical, dental, vision, supplemental coverage)401K retirement savings plan + discretionary matchEducation Tuition Reimbursement ProgramPaid VacationHoliday PayWeekly Resort PrizesCareer Development and Training WorkshopsFREE daily mealInternal AdvancementWe believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.