Table Games Supervisor - Payout Integrity & Team Leadership

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn; Council Bluffs (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage options

On-site clinic

Dental and vision plans

Tuition assistance

Student loan repayment

401k with company match

Free parking

Employee dining discounts

Job summary

Caesars Entertainment is seeking a Casino Table Games Monitor in Council Bluffs to ensure game integrity, record statistics, and oversee staff on the floor. You will open/close games, verify counts, inspect decks, and handle guest concerns per standard procedures.

Join a team with comprehensive benefits, tuition assistance, student loan repayment, 401k with company match, and on-site facilities. Flexible schedules and staff dining discounts are also included.

Qualifications

• Equivalent to a high school diploma with knowledge of game and dealing techniques.
• Ability to write simple correspondence.
• Ability to present information in one-on-one and small groups.
• Ability to follow written or oral instructions.
• Ability to handle standard problems with a few variables.

Responsibilities

• Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts.
• Open and close table games in assigned area verifying count as provided by the dealer.
• Inspect card decks prior to play.
• Track and record player buy-ins, wins, losses and bet amounts.
• Monitor bets and payouts and correct as needed.
• Complete rating cards for players.
• Initiate and verify fills to tables.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Provide complimentary items to guest as requested in accordance with policies and procedures.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Other duties as assigned.

Skills

High school diploma

Game/dealing knowledge

Written communication

Public speaking

Problem solving

Education

High school diploma

Job description

Caesars Entertainment is seeking a Casino Table Games Monitor in Council Bluffs to ensure game integrity, record statistics, and oversee staff on the floor. You will open/close games, verify counts, inspect decks, and handle guest concerns per standard procedures.

Join a team with comprehensive benefits, tuition assistance, student loan repayment, 401k with company match, and on-site facilities. Flexible schedules and staff dining discounts are also included.