Table Games Supervisor - Lead Table Ops & Guest Experience

Magnolia Bluffs Casino; Natchez (MS); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Life Insurance

Voluntary Insurance Options

Retirement Options

Employee Assistance Program

Employee Discounts

Job summary

Magnolia Bluffs Casino in Natchez, MS is seeking a Table Games Supervisor to oversee pit operations and staff. You will report to the Senior Casino Shift Manager and ensure compliance with relevant gaming laws while delivering excellent guest service.

Duties include monitoring table action, handling guest relations, managing bankrolls, and enforcing policies. We offer comprehensive benefits, competitive hourly wages, and the opportunity to contribute to a historic Mississippi gaming destination

Qualifications

• Communication, leadership and judgement skills.
• Training and practical knowledge on the table games to be supervised.
• Working knowledge of the Colorado Gaming Laws and Regulations, and Title 31, as they relate to table games.

Responsibilities

• Tracks guest action on table games.
• Has gaming knowledge of all games in the Pit, Craps, Black Jack and Roulette.
• Orders fills and credits to properly maintain table bankrolls.
• Handles complaints from team members and guests.
• Acts as a guest relations representative and host for the casino.
• Changes cards as necessary.
• Keeps all tables clean of debris, supplies, and cleans ashtrays for guests.
• Accommodates guests via comp. Guidelines.
• Adjusts minimums/maximums to maximize profit potential.
• Supervises table games, cheat resistance
• Keeps the games manager informed of all pertinent information
• Maintains communication and cooperation with other shifts and departments.
• Assists in developing and evaluating department policies and procedures.
• Ensures implementation of policies and procedures.
• Ensures gaming supplies in your area of responsibility are maintained at adequate levels.
• Ensures that all Colorado Gaming Laws and Regulations and Title 31 Regulation are complied with.
• Keeps informed of what our competitors are doing.

Skills

Communication

Leadership

Judgement

Job description

Magnolia Bluffs Casino in Natchez, MS is seeking a Table Games Supervisor to oversee pit operations and staff. You will report to the Senior Casino Shift Manager and ensure compliance with relevant gaming laws while delivering excellent guest service.

Duties include monitoring table action, handling guest relations, managing bankrolls, and enforcing policies. We offer comprehensive benefits, competitive hourly wages, and the opportunity to contribute to a historic Mississippi gaming destination