Slot Floor Host — Guest Experience & Cash Handling

Magnolia Bluffs Casino; Natchez (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Company Paid Medical Insurance with up

Affordable Dental & Vision Insurance

Company Paid Life Insurance

Wide Variety of Voluntary Insurance

Retirement Options

Employee Assistance Program

Unlimited Access to National and Local

Employee Dining Discount

Robust Employee Recognition Program

Health & Wellness Program

PTO Schedules That Promote Work/Life

Job summary

Magnolia Bluffs Casino in Natchez, MS is seeking a full-time Slot Attendant / Security Guard to help maintain a safe and entertaining guest experience on the gaming floor.

The role reports to the Director of Slot Operations and involves monitoring machines, handling minor repairs, reporting incidents, managing cash exchanges, and upholding regulatory requirements while delivering friendly guest service. A High School Diploma is preferred, with money handling experience valued.

Qualifications

• High School Diploma or equivalent preferred.
• Prior money handling experience preferred.
• Must be able to walk and stand for extended periods of time without difficulty.
• Excellent verbal communication skills required.
• Able to lift 50 lbs. frequently.
• Able to stand and walk 6-8 hours.

Responsibilities

• Circulates throughout the area assigned, observing players and functioning of machines.
• Assists in minor machine repairs and reporting of machine malfunctions.
• Reports emergencies such as intoxicated, annoying or cheating guests to supervisor immediately.
• Promotes and maintains necessary communications between self, co-workers, supervisors/managers in all departments to ensure controlled operation of VGM floor.
• Responsible to maintain change wallets.
• Make change/exchange currency at customer\'s request.
• Responsible to ensure Federal cash reporting requirements are met.
• Responsible for verifying, issuing and documenting jackpot payouts.
• Counts and verifies all exchanges with the cashier department and customers.
• Promotes positive guest relations; displays a courteous and helpful attitude at all times when dealing with the public.
• Provides a clean safe environment for our guests.
• Performs all other duties as assigned.

Education

High School Diploma or equivalent

Job description

Magnolia Bluffs Casino in Natchez, MS is seeking a full-time Slot Attendant / Security Guard to help maintain a safe and entertaining guest experience on the gaming floor.

The role reports to the Director of Slot Operations and involves monitoring machines, handling minor repairs, reporting incidents, managing cash exchanges, and upholding regulatory requirements while delivering friendly guest service. A High School Diploma is preferred, with money handling experience valued.