Table Games Supervisor-Grave

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement

Tuition reimbursement

Paid vacation

Holiday pay

Weekly resort prizes

Free daily meal

Job summary

Atlantis Casino Resort Spa in Reno, NV is seeking a Table Games Supervisor to lead and supervise table games and staff in a fast-paced, guest-focused environment.

The role requires knowledge of table games procedures, the ability to supervise up to 7 games in a section, and a commitment to outstanding customer service while ensuring compliance with Nevada gaming regulations.

Qualifications

• Must be 21+ and hold a Nevada gaming license.
• Minimum 1 year of Table Games supervisory experience.
• Knowledge of Table Games procedures and ability to supervise up to 7 games in a section.
• Must adhere to appearance standards with no visible tattoos/piercings or unnatural hair colors.

Responsibilities

• Supervise Table Games and personnel professionally and per policies.
• Effectively supervise up to 7 games in a section.
• Provide superb customer service, develop guest retention, and resolve conflicts.
• Evaluate performance standards, coach dealers, and report to GSM.
• Other assignments as directed by management.

Skills

Guest service

Team supervision

Table games knowledge

Conflict resolution

Communication

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview:

Come join Team Atlantis! We are currently accepting applications for Table Games Supervisor. This position promotes a positive guest experience in a prompt, courteous, and professional manner. Creates a fun and exciting atmosphere for our guests.

Responsibilities:

• Table Games Supervisor is responsible for supervising Table Games and personnel professionally, accurately and according to policies and procedures.
• Ideal candidate will have knowledge of Table Games procedures and be able to effectively supervise up to 7 games in a section.
• Must have superb customer service skills, develop guest retention, and be able to effectively resolve conflicts and issues that arise.
• Will evaluate performance standards, coach dealers, and report to GSM.
• Other assignments as assigned my management.
• undefinedWhile performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.Qualifications: Must be at least 21State of Nevada Gaming License Must have working knowledge of Title 31 and comply accordingly. At least 1 year of previous Table Games supervising experience. Be able to accurately track guests average bet, buy-ins, and win loss. Be able to promote the Club Paradise Card and gain all necessary information. Be able to pass on all pertinent information to Games Shift Manager.***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:Comprehensive benefits (medical, dental, vision, supplemental coverage)401K retirement savings plan + discretionary match Education Tuition Reimbursement Program, Paid Vacation, Holiday Pay, Weekly Resort Prizes, FREE daily meal, Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.