Table Games Supervisor-Swing

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K retirement savings plan

Tuition reimbursement

Job summary

Atlantis Casino Resort Spa in Reno, NV seeks a Table Games Supervisor to lead our table games team and ensure premium guest service. You will supervise dealers, enforce procedures, and maintain compliance with Title 31 and internal policies.

The ideal candidate has at least 1 year of table games supervisory experience, an active Nevada gaming license, and a strong focus on guest satisfaction, retention, and professional standards. Join our award-winning property today.

Qualifications

• Must hold a State of Nevada Gaming License.
• Minimum 1 year of Table Games supervisory experience.
• Ability to track guests’ average bet, buy-ins, and win/loss.
• Ability to promote the Atlantis Paradise Card program and relay information to managers.

Responsibilities

• Supervise Table Games and personnel professionally and per policies.
• Oversee up to 7 games in a section and ensure smooth play.
• Deliver superb guest service, resolve conflicts, and build guest retention.
• Evaluate performance, coach dealers, and report to GSM.
• Adhere to appearance standards and regulatory requirements.

Skills

Table Games Supervising

Customer Service

Dealers Coaching

Conflict Resolution

Policy Adherence

Education

Nevada Gaming License

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview:

Come join Team Atlantis! We are currently accepting applications for Table Games Supervisor. This position promotes a positive guest experience in a prompt, courteous, and professional manner. Creates a fun and exciting atmosphere for our guests.

Responsibilities:

• Table Games Supervisor is responsible for supervising Table Games and personnel professionally, accurately and according to policies and procedures.
• Ideal candidate will have knowledge of Table Games procedures and be able to effectively supervise up to 7 games in a section.
• Must have superb customer service skills, develop guest retention, and be able to effectively resolve conflicts and issues that arise.
• Will evaluate performance standards, coach dealers, and report to GSM.
• Other assignments as assigned my management.
• undefinedWhile performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.Qualifications: Must be at least 21State of Nevada Gaming License Must have working knowledge of Title 31 and comply accordingly. At least 1 year of previous Table Games supervising experience. Be able to accurately track guests average bet, buy-ins, and win loss. Be able to promote the Club Paradise Card and gain all necessary information. Be able to pass on all pertinent information to Games Shift Manager.***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:Comprehensive benefits (medical, dental, vision, supplemental coverage)401K retirement savings plan + discretionary match Education Tuition Reimbursement Program, Paid Vacation, Holiday Pay, Weekly Resort Prizes, FREE daily meal, Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.