TABLE GAMES SUPERVISOR

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

PENN Entertainment in Detroit, MI, is seeking staff to protect the integrity of games in an assigned area and enforce casino rules for table games. Responsibilities include safeguarding assets, responding to disputes, and overseeing dealer assignments.

The role requires knowledge of Title 31 regulations, Michigan gaming rules, and the ability to read and communicate in English. Candidates should have at least one year of experience and strong teamwork skills. Equal opportunity employer.

Qualifications

• Excellent communication skills.
• Ability to read, write, and communicate in English.

Responsibilities

• Safeguard Company assets located in the assigned work area
• Enforce Casino rules and regulations for table games
• Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act)
• Adhere to Michigan gaming regulations
• Respond to and act on customer disputes arising in assigned area
• Direct assignments of Table Games personnel within their assigned section
• Ensure that proper table inventories are maintained in assigned area
• Issuance of credit to customers
• Ensure full accountability for playing cards and dice within their assigned area
• Assess customer play for the extension of complimentaries
• Accurately track customer play for rating purposes
• May be responsible for a group of assigned team members (dealers) and the development of team members in dealing proficiency and guest service
• Other job-related duties as assigned

Skills

Excellent communication

English literacy

Knowledge of casino games

Math skills

Team leadership

Job description

WE’R CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Responsible for protecting the integrity of games in an assigned area.

• Safeguard Company assets located in the assigned work area
• Enforce Casino rules and regulations for table games
• Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act)
• Adhere to Michigan gaming regulations
• Respond to and act on customer disputes arising in assigned area
• Direct assignments of Table Games personnel within their assigned section
• Ensure that proper table inventories are maintained in assigned area
• Issuance of credit to customers
• Ensure full accountability for playing cards and dice within their assigned area
• Assess customer play for the extension of complimentaries
• Accurately track customer play for rating purposes
• May be responsible for a group of assigned team members (dealers) and the development of team members in dealing proficiency and guest service
• Other job-related duties as assigned

BRING US YOUR BEST.

• Excellent communication skills
• Understand and comply with all Company and departmental rules, regulations, Policies, and procedures
• Ability to read, write, and communicate verbally in English
• Working knowledge of all Casino games
• Ability to perform intermediate math
• Skill in establishing and maintaining effective working relationships with team members
• Knowledge of Casino computer system
• Knowledge of 3 out of the 4 core games: Blackjack, Baccarat, Roulette and Craps
• Must have at least one (1) year experience

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer