Table Games Dealer Dual Rate Supervisor

Hollywood Casino at Kansas Speedway; Kansas City (KS); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment is hiring at its Kansas City location. The role focuses on table games supervision, training, and ensuring regulatory compliance. You will lead dealers, monitor play, and maintain high standards of safety and service.

Ideal candidates have experience in table games and strong knowledge of office software, with a willingness to foster growth within the team.

Qualifications

• Must be at least 21 years of age.
• Two years or more experience in table games dealing preferred.
• Proficiency in Microsoft applications.
• Ability to learn and understand Budget and P&L statements.

Responsibilities

• Drive improved results through staff development and training programs.
• Provide visible leadership in gaming operation areas.
• Ensure compliance with Title 31 requirements and processes.
• Responsible for the overall integrity of daily operations.
• Supervise, coach, and direct Table Games Dealers in procedures.
• Handle player service issues as needed.
• Protect the integrity of all table games.
• Develop and present departmental training programs as assigned.

Skills

Table games dealing

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Essential Duties And Responsibilities

• Drive improved results through staff development and training programs.
• Provide visible leadership in gaming operation areas.
• Ensure compliance with Title 31 requirements and processes.
• Responsible for the overall integrity of daily operations.
• Present oneself as a credit to the Company and encourages others to do the same.
• Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement.
• Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations.
• Handle player service issues as needed.
• Protect the integrity of all table games.
• Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.
• Track patrons’ play.
• Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills.
• Recommend, schedule, and conduct training activities.
• Protect and preserve the assets of the company.
• Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner.
• Meet property and department appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

BRING US YOUR BEST.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent
• Two years or more experience in table games dealing preferred
• Must be proficient in Microsoft applications
• Ability to learn and understand Budget and P&L Statements

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Follow us.

Equal Opportunity Employer