Table Games Floor Supervisor

DeKalb Health; Pauma (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

DeKalb Health is seeking a Table Games Supervisor to oversee an assigned pit section and uphold game integrity. You will rate players, manage table banks, and respond to customer inquiries while enforcing casino procedures.

Applicants should have extensive table games experience, supervisory exposure, and strong math and communication skills. This role operates in a climate-controlled casino environment with regular shifts.

Qualifications

• Three years experience in Table Games in a casino with live house banked games.
• At least one year as dual rate supervisor/dealer or higher.
• Knowledge of roulette, blackjack and Pai Gow.
• Ability to communicate effectively orally and in writing.
• Knowledge of money handling procedures.
• Ability to make change and perform basic math calculations.
• Skilled in resolving customer and Team Member relations.
• Knowledge of basic computer skills.

Responsibilities

• Manages gaming activities for assigned section of pit.
• Rates players, maintains table banks and ensures integrity of games.
• Communicate with customers to answer questions and resolve disputes.
• Implement all Casino procedures relating to Table Games operations.
• Perform special assignments as assigned by Table Games Director or Shift Manager.
• Perform other duties as assigned.

Skills

Table Games

Supervisory experience

Customer communication

Money handling

Math skills

Team relations

Computer skills

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Overview

Summary: Supervise dealers in assigned pit section. Maintain the highest standards of customer service, game protection and integrity in the Table Games department.

Responsibilities

• Manages gaming activities for assigned section of pit
• Rates players, maintains proper table banks and ensures integrity of games
• Communicate with customers to answer questions and resolve disputes
• Implement all Casino procedures relating to Table Games operations
• Perform special assignments as assigned by Table Games Director or Shift Manager
• Perform other duties as assigned

Qualifications

• Three years experience working as a Table Games employee in a Casino with live house banked games with similar betting limits and at least one year’s experience as a dual rate supervisor/dealer or higher
• Knowledge of roulette, blackjack and Pai Gow
• Ability to work effectively with coworkers and the public
• Ability to communicate effectively orally and in writing
• Knowledge of effective money handling procedures
• Ability to make change and mentally perform basic math calculations
• Skilled in resolving customer and Team Member relation issues
• Knowledge of basic computer skills

Education

High School Diploma or GED (required)

License Requirements

Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.

Physical / Mental Requirements

• Constantly walking and standing
• Constant hearing, seeing and talking
• Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping

Working Conditions

• Work is performed indoors in a climate-controlled environment
• Close spaces while working with others
• Excessive noise and smoke

Native American Preference Statement

Pauma Band of Mission Indians, a federally recognized Indian Tribe, in accordance with section 703(i) of Title VII of the Civil Rights Act of 1964, will give preference to Native Americans who meet job position minimum qualifications with regard to hiring, promotions, transfers and training