Table Games Pit Manager

Live! Casino & Hotel Maryland; Greensburg (Westmoreland County); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

Live! Casino & Hotel Maryland is seeking a Casino Pit Manager to oversee the smooth operation of our table games and to lead the pit team across shifts.

You will supervise dealers and floor staff, ensure adherence to procedures, and coordinate with the Casino Shift Manager for optimal performance and guest satisfaction. The role requires 5–7 years in dealer/floor/supervisor roles and a four-year degree (or equivalent).

Qualifikationen

• Five to seven years of experience as a dealer, floor person, and/or supervisor with a four-year degree or equivalent.
• Must be able to obtain and maintain the State Gaming License.

Aufgaben

• Oversee successful performance of assigned duties under the Casino Shift Manager.
• Supervise pit staff including Dual-Rate Pit Managers, Floor Supervisors, Dealers, and Dual-Rate Dealers.
• Ensure correct procedures are followed on table games and monitor staff performance.
• Handle fills/credits, player ratings, markers, and rundowns for the pit.
• Analyze customer play for cheating, scams, and suspicious activity.
• Review staffing levels and manage departmental budgets and goals.
• Ensure guest and employee safety and provide excellent customer service.
• Collaborate with other departments to support table games operations.

Kenntnisse

Communication skills

Customer service

Problem solving

Analytical thinking

Leadership

Ausbildung

Bachelor's degree in a related field

Tools

Microsoft Office

Jobbeschreibung

Live! Casino & Hotel Maryland is seeking a Casino Pit Manager to oversee the smooth operation of our table games and to lead the pit team across shifts.

You will supervise dealers and floor staff, ensure adherence to procedures, and coordinate with the Casino Shift Manager for optimal performance and guest satisfaction. The role requires 5–7 years in dealer/floor/supervisor roles and a four-year degree (or equivalent).