Table Games Pit Lead — Fast-Paced Growth Role

PENN Entertainment, Inc.; Morgantown (WV); On-site; USD 55,000 - 65,000; Full time

Job summary

PENN Entertainment, Inc. seeks a Table Games Shift Manager in Morgantown, WV to supervise staff and oversee daily table games operations. You’ll ensure guest satisfaction, enforce game procedures, and manage shift scheduling.

Required are knowledge of all table games, strong communication, budget awareness, and strict regulatory compliance while maintaining confidentiality. Flexibility to work different shifts, including holidays, is needed, and you’ll contribute to a positive team environment

Qualifications

• Associates degree in a related field or 3+ years leadership experience in table games.
• Thorough knowledge of all table games and operations.
• Strong written and oral communication skills.
• Proficiency with Excel and Word; familiarity with table games systems.

Responsibilities

• Supervise staff and daily table games operations in assigned pit/shift.
• Monitor game procedures, payouts and guest satisfaction.
• Assist with budgeting, scheduling, and staffing decisions.
• Ensure regulatory compliance and maintain confidentiality.
• Respond to guest concerns and manage team feedback.

Skills

Table games leadership

Customer service

Communication skills

Excel

Word

Regulatory compliance

Staff scheduling

Education

Associates degree or equivalent

Tools

Excel

Word

Table Games OS

Job description

PENN Entertainment, Inc. seeks a Table Games Shift Manager in Morgantown, WV to supervise staff and oversee daily table games operations. You’ll ensure guest satisfaction, enforce game procedures, and manage shift scheduling.

Required are knowledge of all table games, strong communication, budget awareness, and strict regulatory compliance while maintaining confidentiality. Flexibility to work different shifts, including holidays, is needed, and you’ll contribute to a positive team environment