Table Games Floor Lead

Boyd Gaming

Las Vegas (NV)

On-site

USD 48,000 - 64,000

Full time

7 days ago

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Job summary

Boyd Gaming Corporation in Las Vegas seeks a Floor Supervisor to oversee table games and staff, ensuring safety, integrity and compliance with policies and regulations. You will supervise dealers, coach staff, and uphold excellent customer service while promoting a positive company image.

Candidates should demonstrate knowledge of at least two table games, strong communication, and the ability to obtain required licenses.

Qualifications

Must be 21 years of age.
Two (2) years of experience as a Floor Supervisor.
Knowledge of applicable gaming regulations and company policies.
Knowledge of a minimum of two (2) games.
Excellent communication and customer service skills.
Must be able to obtain/maintain any necessary certifications and/or licenses.

Responsibilities

Stand and circulate throughout assigned area.
Possess thorough knowledge of games assigned to supervise.
Calculate all payoffs.
Understand and monitor compliance with gaming regulations, company policies and procedures.
Operate computer to access credit line, issue credit.
Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate.
Direct and supervise dealers in assigned area.
Evaluate designated team members’ performance on a yearly basis.
Monitor changes of cards and dice; inspect new equipment before allowing into play.
Resolve customer complaints or refer to Shift Manager when appropriate.