Table Games Floor Supervisor, Southland Casino

Delaware North; West Memphis (AR); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Weekly pay

Training opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days

Paid holidays

Parental bonding leave

Employee assistance program

Tuition reimbursement

Job summary

Delaware North Gaming is seeking full-time Table Games Floor Supervisors at Southland Casino Hotel in West Memphis, Arkansas. As a Floor Supervisor, you will oversee daily operations, maintain game integrity, and deliver a professional guest experience.

Candidates must be 21+, able to obtain gaming license, with at least 2 years supervisory and professional poker dealing experience. Weekend and overtime availability required; college degree not required.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a state gaming license.
• Minimum of 2 years of supervisory and professional poker dealing experience.
• Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of poker games offered at the facility.
• Ability to work weekends and overtime as needed.
• No college degree required.

Responsibilities

• Make table decisions as necessary based on rules
• Protect the integrity of games through observation and following appropriate procedures
• Provide prompt, accurate, and courteous service to table games players
• Handle any guest concerns and inform necessary personnel of any unusual requests or plays

Skills

Supervisory experience

Poker dealing experience

Guest service

Compliance knowledge

Communication

Job description

The opportunity

Delaware North Gaming is searching for full-time Table Games Floor Supervisors to join our team at Southland Casino in West Memphis, Arkansas. As a Floor Supervisor, you will be responsible for overseeing daily operations and ensuring a smooth, professional, and courteous guest experience.

Pay

$30.00 - $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What We Offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• health, dental, and vision insurance
• 401(k) with company match
• paid vacation days and holidays
• paid parental bonding leave
• employee assistance program
• tuition and/or professional certification reimbursement

What will you do?

• Make table decisions as necessary based on rules
• Protect the integrity of games through observation and following appropriate procedures
• Provide prompt, accurate, and courteous service to table games players
• Handle any guest concerns and inform necessary personnel of any unusual requests or plays

More About You

• Must be 21 years of age or older
• Must be able to obtain and maintain a state gaming license
• Minimum of 2 years of supervisory and professional poker dealing experience
• Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of poker games offered at the facility
• Ability to work weekends and overtime as needed
• No college degree required

Physical Requirements

• Sitting, standing, reaching, and pulling for majority of shift
• Ability to periodically lift up to 40 pounds

Shift details

• Evenings
• Holidays
• 8hr shift
• OT as needed
• Weekends

Who We Are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.