Table Games Floor Operations Intern

PainCeptor; California; On-site; USD 30,000 - 40,000; Full time

Job summary

PainCeptor in California is seeking a candidate for a training position focused on managing and supervising gaming operations. This role involves learning specific dealing procedures, handling customer disputes, and ensuring transaction integrity. The ideal applicant must have strong communication skills in English and demonstrate a courteous attitude towards guests. Responsibilities include understanding game types, assisting team members, and maintaining accurate documentation of player ratings and pit paperwork.

Qualifications

• Ability to communicate with guests and team members effectively.

Responsibilities

• Learn game types and dealing procedures specific to table games.
• Understand pit functions and responsibility for assigned games.
• Solve problems related to mistakes on games.
• Handle and resolve customer disputes and complaints.
• Ensure the integrity of all transactions and equipment on game.
• Follow rules and ensure subordinates do so.
• Provide information for proper accounting of game.
• Document player ratings and pit paperwork accurately.
• Assist casino team members daily.
• Maintain a courteous attitude towards guests.
• Perform other assigned duties.

Skills

Ability to read, write and speak English

Job description

Position is aimed at training an individual to manage, direct and supervise the overall operation of the assigned area in accordance with established policies.

• Ability to read, write and speak English to communicate with guests and team members.

Essential Job Functions:

• Learning game types and dealing procedures specific table games.
• Learning pit functions and accountability for assigned games.
• Learning problem solving techniques in regards to mistakes on games.
• Learning to handle and resolve customer disputes and guest complaints.
• Responsible for integrity of all transactions and equipment on game.
• Ensure all rules and subordinates properly follow procedures.
• Provide information to Pit Supervisor and relief for proper accounting of game.
• Insure proper documentation of player ratings and all pit paperwork
• Assist casino team members on a daily basis.
• Maintain a courteous attitude and pleasant demeanor towards guests.
• Perform other duties as assigned.

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