Table Games Floor Lead — Elevate Service & Team Performance

Durango Casino & Resort

Las Vegas (NV)

On-site

USD 55,000 - 70,000

Full time

14 days+

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Job summary

Durango Casino & Resort in Las Vegas, NV, seeks a Floor Supervisor for the Table Games department. You will directly supervise table games operations and the team, reconciliations, and ensure exceptional guest service.

Ideal candidates will have at least one year of supervisory experience, and the ability to supervise various games on the casino floor; a Nevada Gaming Registration and Alcohol Awareness card are required or obtainable. This role emphasizes leadership and a people-first approach.

Qualifications

At least one year of supervisory experience.
Ability to obtain a Nevada Gaming Registration and Alcohol Awareness card (Must be at least 21 years of age).
Knowledge and ability to supervise various games on the casino floor.
Directly supervise the operations and conduct of assigned table games and team members including reconciling table accounts and providing exceptional customer service.

Responsibilities

Directly supervise the operations and conduct of assigned table games and team members.
Manage dealer performance to ensure proficient dealing and high guest service.
Observe, evaluate and rate players in accordance with departmental policies.
Build caring and trusting relationships with team members.