Table Games Floor Lead — Elevate Guest Experience

Seminole Hard Rock; Gary (IN); On-site; USD 42,000 - 68,000; Full time

Job summary

Seminole Hard Rock in Gary, IN seeks a Pit Supervisor to deliver superior service for guests and oversee a pit of table games, ensuring game integrity and adherence to standards. You will mentor dealers, supervise operations, and drive performance in a fast-paced casino environment.

The role requires several years in table games and supervisory experience, with licensure per Indiana Gaming Commission. Flexibility for varying shifts, background and drug checks are required.

Qualifications

• High School Diploma required.
• Three years table games experience required.
• Two years in a Dual-Rated management level capacity or above preferred.
• Must be knowledgeable in all primary casino games and regulations.

Responsibilities

• Creates an atmosphere that persuades guests to choose Hard Rock Northern Indiana Casino for gaming entertainment.
• Directly supervise dealer responsibilities following company policies and procedures.
• Train team members, plan, assign, and direct work; appraise performance and address issues.
• Maintain guest relations, resolve complaints, and monitor guest play and markers.
• Ensure buy-ins are correct and adherence to gaming regulations and statues.

Skills

Guest relations

Team leadership

Dealers supervision

Customer service

Education

High School Diploma

Tools

Spreadsheet software

Job description

Seminole Hard Rock in Gary, IN seeks a Pit Supervisor to deliver superior service for guests and oversee a pit of table games, ensuring game integrity and adherence to standards. You will mentor dealers, supervise operations, and drive performance in a fast-paced casino environment.

The role requires several years in table games and supervisory experience, with licensure per Indiana Gaming Commission. Flexibility for varying shifts, background and drug checks are required.